Re-Processing of Agent Determination for WI missing users

[Maes Steven]

Andy,

I had more or less the same problem. 
First thing you want to do is to make sure that the correct agent
assignment is there. (Refresh witk swus and swu_obuf)
If the work items appear in some users inbox, select these items and
forward them to the org.unit/positions/roles that you prefer. (6th icon
from the left side)
All the users belonging to that org.unit/... will receive the items.

Good luck.

Steven

-----Oorspronkelijk bericht-----
Van: Mike Pokraka [mailto:wug.replies at workflowconnections.com] 
Verzonden: vrijdag 19 augustus 2005 10:34
Aan: SAP Workflow Users' Group
Onderwerp: Re: Re-Processing of Agent Determination for WI missing users

Hi Andy,
I suspect it's not in 4.6c, but see if FM SAP_WAPI_ADM_WORKITEM_REDORULE
is available.
Failing that, SWL_WI_ADM_REDO_RULE should do what you're after.

Cheers
Mike

Andy.M.Catherall at csplc.com wrote:
> Hi All
>
> I am running 4.6C, and have a number of work items that are missing
> agents.
> This has been caused by HR moving a number of PERSONS from the
POSITIONS
> that I had carefully included in my Responsibility Rules.
>
> I have now corrected these Rules so that the correct POSITIONS have
been
> included - ones that actually relate to valid users - and I am now
looking
> to reprocess all the work items that are currently in limbo.
>
> Reading through the WUG, I see hints that there is a nice, shiny,
button
> available in 4.7 to reprocess the Agent Determination, after having
run
> the
> SWI2_ADM1 report. However, I cannot find a similar one on 4.6.
>
> So, how do I cause the system to re-assess the Responsible Agents for
> these
> work items, in this system?
>
> Cheers
> Andy
>
>
>
>
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Mike Pokraka
Senior Consultant
Workflow Connections Ltd.
Mobile: +44 (0)7786 910 855
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