Work Item - User Decision Step Issue

[Mark Pyc]

G'day Raja,
 Big tip that keeps getting repeated - don't tell us it's urgent. It has the 
opposite effect than you'd hope.
 You mentioned who it shouldn't go to, and that you don't want it going to 
the 'wrong agent'. You never mention who it should logically go to when 
Supervisor and Business Group Owner are same.
 Your role either should return the desired agent or fail with error. 
Otherwise it would normally go to the possible agents. 
 I think you need to give us a bit more detail.
 Have fun,
Mark

 On 16 Aug 2005 15:02:57 -0000, Raja Sekhar <rajakmca at rediffmail.com> wrote: 
> 
> Hi,
> I had created one decision step, which had a rule, which is defined by me. 
> Well, I coded the rule such a way that if the Supervisor and Business Group 
> Owner are same then dont populate the ACTOR TABLE. The rule is working fine 
> ,as long as the SUPERVISOR is different from Business Group Owner.(I used my 
> own Business Logic to determine the Supervisor and Business Group Owner)
> 
> But the real problem is when both the Supervisor and BGO are same. The 
> Actor Table is not getting populated with any entry, but the work item is 
> going to some UNDESITINED USER. Sometimes the work item is coming to the 
> WORKFLOW INITIATOR himself. This sounds quiet foolish. But this is 
> happening. 
> 
> Now is there any way to continue the Workflow process to the next step, 
> when the Agent is not determined. My flow should not stop at this point, due 
> to lack of AGENT, and at the same time , it should not go to the wrong user, 
> but the flow should cooly goto the next step which is present after this 
> USER DECISION STEP...
> 
> Can anyone help me in this regards.
> It's pretty URGENT.
> 
> Regards,
> Raja Sekhar 
> 
> 
> 
> <http://adworks.rediff.com/cgi-bin/AdWorks/sigclick.cgi/www.rediff.com/signature-home.htm/1507191490@Middle5?PARTNER=3> 
> _______________________________________________
> SAP-WUG mailing list
> SAP-WUG at mit.edu
> http://mailman.mit.edu/mailman/listinfo/sap-wug
> 
> 
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://mailman.mit.edu/pipermail/sap-wug/attachments/20050816/02830eb3/attachment.htm