Synchronous Dialog Chains and the UWL

Gregory Utley Gregory.Utley at citrix.com
Fri Aug 12 10:43:29 EDT 2005


Hello John,

I hadn't considered this approach.  Thanks for the suggestion.

Greg



-----Original Message-----
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Cooper, John M
Sent: Thursday, August 11, 2005 9:04 PM
To: SAP Workflow Users' Group
Subject: RE: Synchronous Dialog Chains and the UWL

Hi Greg,

I have been setting up all tasks in a dialog chain to execute via WinGui
to get around this limitation. Once the first task opens the Gui, the
dialog chain continues as before.  It isn't the best either, but it's
the best workaround I can find so far.

John

-----Original Message-----
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Gregory Utley
Sent: Thursday, August 11, 2005 5:10 PM
To: SAP Workflow Users' Group
Subject: RE: Synchronous Dialog Chains and the UWL

Hi Mike,

Step two (of the two-step process) must retain the same approving
agent's userid (not WF-BATCH) as step one, so running in background is
not an option.  Step two (executes method APPROVE in BUS2089) is a
standard SAP method that applies the approving agent's userid to the
activity log in PR05 (T&E).  This passing of the executing agent from
one step to another, then executing the next step without stopping, is a
key feature of synchronous dialog chains that was lost with the move to
the UWL.  That said, I appreciate all input because I could be
overlooking another, simpler solution than the one I chose.

Greg

-----Original Message-----
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Mike Pokraka
Sent: Thursday, August 11, 2005 5:37 PM
To: SAP Workflow Users' Group
Subject: Re: Synchronous Dialog Chains and the UWL

Hi Gregory,
I've a feeling I'm asking the obvious, but can you not make the update
step a background task?
Cheers
Mike

Gregory Utley wrote:
> All,
> 
>  
> 
> A question to all:  We are soon implementing the SAP Portal.  For the 
> most part, we've had no problems with workflow applications in the 
> portal environment, and the consolidation of agent approval 
> notifications in the UWL is an improvement over using system dependent

> SBWP inboxes.
> 
>  
> 
> The one major downside for workflow in the portal (specifically the
UWL) 
> is the loss of "synchronous dialog chain" processing (OSS Notes 794439

> and 487649).  The standard SAP travel expense workflow depends upon a 
> two-step approval process (approve, then update the employee master)
via 
> workflow.  With the loss of synchronous dialog processing, the
"update" 
> step goes into READY status in the UWL instead of just executing 
> automatically as it did before.  The bottom line: the approver must 
> approve twice.
> 
>  
> 
> I wrote a program that will run periodically in background to identify

> these READY update tasks and trigger them.  This solves the problem
(the 
> approver only approves once), but it's not an optimum solution since
it 
> leaves the update task in the approver's UWL inbox until the
background 
> program runs.
> 
>  
> 
> If anyone else has run into this problem and solved it in a more 
> efficient way, I'd love to hear from you.
> 
>  
> 
> **Greg Utley**
> 
> **C****i****TR****!****X Systems, Inc.**
> 
> **SAP Development Team**
> 
>  
> 
>  
> 
> 
>
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> 
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