SAP GUI 4.6c and Windows XP SP2 not playing well together...

[Rick Sample]

We applied the OSS note 738927 and that fixed it. 
We have set of service packs that we have been tesing 
in the sandbox and it works there also. I think SP 47.


Once again, thanks...


>>> kesari.katakam at gmail.com 04/01/05 02:57 AM >>>
this settings given by Alon Raskin worked forme.. i was also having
the same problem because of winXp SP2.

Thank you so much
Kesari

On Mar 29, 2005 2:46 AM, Alon Raskin <araskin at 3i-consulting.com> wrote:
> OK here is what you do. Make sure that you have the latest patches.
> 
> If applying the patches doesn't work then do this:
> 
> WARNING: Please ensure that you are familiar with the operations of
the
> Registry and that a backup has been taken before any changes are made.
> If you are unsure please consult your relevant PC Support staff.
> 
> 1. Open your registry (regedit.exe)
> 2. Go to HKEY_LOCAL_MACHINE->Software->Microsoft->Internet
> Explorer->Main->FeatureControl->FEATURE_DISABLE_MK_PROTOCOL .
> 3. Create a new DWORD entry where the key is 'sapgui.exe' (without
> quotes) and the value is '0' (without quotes).
> 
> I had this problem from Desktop Workplace. Users would display the
work
> item but the description would show the error that you describe below.
I
> don't really know why this fix works but it does for me. You might
want
> to continue pursuing it with SAP just to make sure that its officially
> sanctioned.
> 
> Let me know which fix works. Patches or registry hack.
> 
> Regards,
> 
> Alon Raskin
> e: araskin at 3i-consulting.com
> w: http://www.3i-consulting.com
> 
> -----Original Message-----
> From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On
Behalf
> Of Rick Sample
> Sent: 28 March 2005 16:10
> To: SAP-WUG at MITVMA.MIT.EDU
> Subject: SAP GUI 4.6c and Windows XP SP2 not playing well together...
> 
> I have major problem with SAP GUI and Windows XP SP2.
> After users upgraded to XP SP2 we lost the Description of the WF task
in
> the window.
> Looks like it is attempting to load Windows Explorer.
> 
> In our test lab we re-imaged the same brand of laptops with all the
> current service packs for XP SP2 and get the same results.
> 
> In place of the Task Description, we get "This page cannot be
displayed"
> 
> ...
> Cannot find server or DNS Error
> Internet Explorer
> 
> ---
> I will be opening any OSS note but thought I would also post it here.
> Just in case someone else already has knowledge of this issue.
> ?
> 
> Any help is appreciated.
> 4.6C
> 
> Rick Sample
> SAP Workflow / Developer
> Graybar, Inc.
> 11885 Lackland Rd.
> 63146-4208
> 314.573.5822
> Rick.Sample at GBE.com
> 
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