Work Item details in UWL - EP6.2 with WAS 6.40

[Hilsbos, Margaret A]

Jocelyn,

Thanks for your reply.  Very helpful - I found a page in the Help that says connection to ITS is required, which is direct enough. But it seems my portal guy thought ITS wasn't required for this system,  apparently because the general understanding here is that going to Netweaver "is supposed to do away with" the need to use ITS (speaking generally though, not related to workflow specifically). Since the system in question is Netweaver, I am wondering if the reason we still need ITS is a) because of the portal version - if we upgraded, we wouldn't need ITS; or b) because UWL would still need ITS? 

I guess my questions show my general ignorance of the SAP/portal architecture.  I'm really happy to have a forum where I can ask these questions! 

Thanks,

Margaret


-----Original Message-----
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu]On Behalf
Of Dart, Jocelyn
Sent: Sunday, April 03, 2005 11:16 PM
To: SAP Workflow Users' Group
Subject: RE: Work Item details in UWL - EP6.2 with WAS 6.40


Hi Margaret, 
Sounds like you are missing config in the "Portal Content" section of
your portal. 
It is here that you specify whether you want to use your ITS or not
(SAPGUI for HTML or WinGui for instance).  
It is also here that you specify the host/port of your ITS.  
Read the UWL administration guide in the SAP NetWeaver 04 help - you'll
find it in the portal help in a section on "Standard Portal Content for
End Users". 

Yes you can hook ITS 6.20 to EP 6.x for this purpose.  
Jocelyn  

-----Original Message-----
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Hilsbos, Margaret A
Sent: Saturday,2 April 2005 2:59 AM
To: SAP-WUG (E-mail)
Subject: Work Item details in UWL - EP6.2 with WAS 6.40

Hello all,

I wonder if any of the UWL'ers here can help me out. We are on EP 6.2
and have just started looking at UWL. Basic functions all seemed ok when
we tried it out with our CRM 4 backend which is running on WAS 6.20.
However it looks like the first delivered workflow we will need will be
using a backend system which is running WAS 6.40.  For workitems coming
from that system we cannot display the workitem details (message is
"Action canceled / Internet Explorer was unable to link to the Web page
you requested. The page might be temporarily unavailable").  Our WAS
6.20 apparently has ITS implemented and the work items display in SAPGUI
for HTML. Currently we do not have ITS connected for the WAS 6.40 system
and I don't know if that is even possible, or if it is advisable. 

Can anyone recommend what is the best way to go with setting up our WAS
6.40 system with our EP 6.2 portal so that the portal users will be able
to display the work item details? Is there any document that describes
the technical options clearly?  I need to understand this at least a
little so I can discuss with Basis what we need to do.  If it is
advisable to upgrade the portal to a newer release that might be
acceptable, but I would need to be able to explain the consequences of
not upgrading.

Thanks for any help you can give!

Margaret Hilsbos
Day & Zimmermann


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