Forwarding Workitem from report SWI2_FREQ

Sun Sep 19 19:17:58 EDT 2004

Uday,
For employees who have left the company, best approach seems to be (regardless of release):

1) LOCK the user id of the employee who is leaving - don't delete them - note that if you delete them you also lose audit trail information about who performed a task so deleting is not a good idea.
2) Use user-to-user active subscription (i.e. an entry in table HRUS_D2) to send their
work items elsewhere - that then covers their current as well as any future work items.
3) Of course change your system to point to the new user, e.g. by maintaining the data that your
agent determination rules are using.

Forwarding in 4.6C - there is a SAP_WAPI function module - but play around with it because it has some
restrictions - e.g. you may need to reserve the work item first.
Also the administrator functions such as SWIA and SWI2_FREQ do allow you to go into the technical display
of the work item and forward it.
I'd suggest that if you are finding you need to do this regularly you:
a) Look at your procedures for maintaining the data your agent determination rules are using and talk to the people who are maintaining that data - they need to understand the impact of delays in maintenance on workflow.
b) Consider using the WAPIs to put together a small program that just forwards the work item, or
c) Get very used to and document how to forward a work item from SWIA/SWI2_FREQ etc.

Regards,
Jocelyn

-----Original Message-----
From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On Behalf Of Uday Malghan
Sent: Saturday,18 September 2004 1:12 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Forwarding Workitem from report SWI2_FREQ

Jocelyn,

What is recommended way of forwarding task in 4.6C? As administrator what
authorization they should have? Can you explain?
As we are unable to forward the workitem from employees who left the
company.

Thanks for your time.

Uday Malghan

"Dart, Jocelyn" <jocelyn.dart at sap.com>
Sent by: SAP Workflow <Owner-SAP-WUG at MITVMA.MIT.EDU>
09/16/2004 07:34 PM
Please respond to "SAP Workflow Users' Group"

        To:     SAP-WUG at MITVMA.MIT.EDU
        cc:
        Subject:        Re: Forwarding Workitem from report SWI2_FREQ

Uday,
The Administrator Forward function is new in 4.7.  It does not exist in
4.6C.
Regards,
Jocelyn

-----Original Message-----
From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On Behalf Of Uday
Malghan
Sent: Friday,17 September 2004 3:41 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Forwarding Workitem from report SWI2_FREQ

Hi Stephen,

I am also struggling to forward workitem from users. We are in 4.6C. I
tried following steps,

1. With workitem I go to  SWIA
2. I don't see the "Activities" Tab. However when I click on "Execute for
Testing" then Cancel the action, I see the Forward option.

I am not sure why this happens. Does that mean I am missing any
authorization? SU53 seems to be fine. Arvindh suggested to use
SWW_WI_FORWARD function module. But then we have to write some code. What
is the alternative?

Thanks,

Uday Malghan

"Stephens, Monique S L" <moniques at bcm.tmc.edu>
Sent by: SAP Workflow <Owner-SAP-WUG at MITVMA.MIT.EDU>
09/16/2004 11:14 AM
Please respond to "SAP Workflow Users' Group"

        To:     SAP-WUG at MITVMA.MIT.EDU
        cc:
        Subject:        Re: Forwarding Workitems from report SWI2_FREQ

We are on 4.7 and these are the steps I take to forward a workitem (which
is slightly different from what I did in 4.6C):

1.  From SWI5, I pull up the workitem in question
2.  On the "Activities" tab, I need to double-click on the description. In

4.6C, we were able to click once on it, click another option, and then get

the option to forward.  This time, I need to double-click on the
description which actually brings me into the document as if I am going to

release it.
3.  I back out of the document screen and am then given the option to
forward.

Don't know if that helps or not.

Monique Stephens

-----Original Message-----
From: HELENE_PAQUIN at acdi-cida.gc.ca [mailto:HELENE_PAQUIN at acdi-cida.gc.ca]

Sent: Thursday, September 16, 2004 9:00 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Forwarding Workitems from report SWI2_FREQ

Hi Patricia,

We just got 4.7 as well and the only way I found to forward workitems is
with transaction SWIA.  You have to know the workitem no, so I use SWI5 to

get the work item no. and then SWIA to forward it.  If you find a better
way, please let us know.

Good luck!

Hilhne Paquin
819-994-2249 | helene_paquin at acdi-cida.gc.ca | Tilicopieur/Facsimile:
819-953-6359

Programmeur des diroulements SAP, Services et solutions ` la clienthle
Direction ginirale de la gestion de l'information et de la technologie
Agence canadienne de diveloppement international 200, promenade du
Portage, Gatineau (Quibec) Canada K1A 0G4

SAP Workflow Developer, Client Services and Solutions Division Information

Management and Technology Branch Canadian International Development Agency

200 Promenade du Portage, Gatineau (Quebec) Canada K1A 0G4

                      "Patricia G. Monroe"
                      <patricia.monroe at browards         To:
SAP-WUG at MITVMA.MIT.EDU
                      chools.com>                       cc:
                      Sent by: SAP Workflow             Subject: Re:
Forwarding Workitems from report SWI2_FREQ
                      <Owner-SAP-WUG at MITVMA.MIT
                      .EDU>

                      2004-09-13 02:56 PM
                      Please respond to SAP
                      Workflow Users' Group

"SAP Workflow Users' Group" <SAP-WUG at MITVMA.MIT.EDU> writes:
>Hi All,
>
>Normally I am able to forward workitems from report SWI2_FREQ by
>looking at the Workflow in question and going into the individual
workitem.
>
>Unfortunately, I never get the option to forward where I am normally
>used to seeing it in this report.  All my tasks are set to general
>under attributes and I have SAP_ALL authorization so I am a bit stumped.
>
>We are on 4.7 extension set 2.
>
>Thanks,
>Partha
>
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>

Try clicking on the 'glasses' first and then the option to forward should
appear.

Patricia B. Monroe
SAP Workflow Administrator
954 712-1639
icm:2332
patricia.monroe at browardschools.com