delimit auto-forwarding for other SAP user

[Sue Keohan]

Thanks very much Jocelyn!  We are going to evaluate the changes
necessary to switch to this methodology.
 
Best regards,
Sue
 
Dart, Jocelyn wrote:
> Sue,
> Have you considered swapping to SO16/"Send to user's home address"?
>
> This way the mail is sent to the user's default communication type / address (such as email / email address) specified in the user's master data (SU01).
>
> No email address or default communication type is not email, then they don't get any email notifications.
>
> On the other hand, if they do have  communication type email and an email address then all emails (not work items) are automatically forwarded to their email address.
>
> Plus RSWUWFML/2 look at the "send to user's home address" setting before it looks
> for the SO13/SO36 autoforwarding stuff.
>
> And the SU01 settings can be mass handled, e.g. using BAPI_USER_CHANGE (e.g. if you want to align it with infotype 105/subtype 10) or the SU01 mass maintenance transactions.
> Regards,
> Jocelyn
>
> -----Original Message-----
>> From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On Behalf Of Sue Keohan
> Sent: Sunday,12 September 2004 9:06 PM
> To: SAP-WUG at MITVMA.MIT.EDU
> Subject: delimit auto-forwarding for other SAP user
>
> Hello all,
>
> We have users who will not log on to SAP.  Currently, we have utilities
> which run to maintain their (all users) autoforwarding address.  This
> results in these users receiving notification of workitems that they
> neither want, nor have any intention of logging on to execute.
>
> Transaction SO13 will allow us to maintain the autoforwarding address.
> However, SAP checks if the person who is running the transaction owns
> the autofowarding address/inbox and if the person running the
> transaction is an SAP office administrator before it will display the
> autoforwarding maintenance screen.
>
> Does anyone know of a better way to delimit other users' autoforwarding
> address, short of coding a custom solution ?
>
> Many thanks,
> Sue
>