RSWUWFML2 notification report and substitution

[Dart, Jocelyn]

Abed,
RSWUWFML2 is designed to pick up substitutes automatically.
 
However suggest you first check that you have your substitutions set up correctly:
1. Check if you have filled in the "task profile" on the task or substitution as this can change whether the substitution applies
2. Check the validity dates of the substitution - substitution is always checked according to the system date/time
not the user's local date/time
3. As you are applying A210 position to person/user substitutions, make absolutely sure that the agent determination rule used when creating the work item returns position ids i.e. "S 99999999", and not personnel numbers or user ids. Otherwise the substitution won't take effect.
 
If it's still not working...
1. Make sure you have all OSS notes for RSWUWFML2 and RH_SUBSTITUTES_GET applied.
2. Report it to OSS.
 
Regards,
Jocelyn
 
-----Original Message-----
From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On Behalf Of Abdal Salam S. Sheikali
Sent: Wednesday,27 October 2004 8:06 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: RSWUWFML2 notification report and substitution
 
Hi,
When using RSWUWFML2 for e-mail notifications, the programs do not
Pick work flow substitution, we are using substitution by position
Info type A210, furthermore RSWUWFML2 runs in collective message mode, any
other settings we have to do
 
many thanks in Advance
 
 
 
Abed Al Salam S. Sheikali
 
QatarGas
 
 
 
 
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