Forwarding Workitem from report SWI2_FREQ

Wed Oct 13 19:02:44 EDT 2004

Ramki,
It's a published article and property of the journal.
There are options on the wispubs site for ordering back copies I believe.
Jocelyn

-----Original Message-----
From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On Behalf Of Workflow99 at aol.com
Sent: Wednesday,13 October 2004 9:20 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Forwarding Workitem from report SWI2_FREQ

Hi Jocelyn,

Is the article Uday mentioned from the FI/CO Expert available for  download
on the web (without a subscription to the journal)?

Regards,
Ramki Maley
Workflow Developer,  USCBP.
248-613-1287 (C)

In a message dated 10/12/2004 9:05:30 PM Eastern Standard Time,
jocelyn.dart at sap.com writes:

Hi  Uday,
1. Get them to have a proper discussion with their SAP account  exec/sales
person about this.

2. Yes workflow substitution can be  maintained centrally - e.g. in table
HRUS_D2 for user level  substitutions.
Regards,
Jocelyn

-----Original  Message-----
From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On  Behalf Of Uday
Malghan
Sent: Wednesday,13 October 2004 8:32 AM
To:  SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Forwarding Workitem from report  SWI2_FREQ

HI Jocelyn,

Thanks for your suggestions. I would like  to have your opinion  on,

1. Lock the user ID -  Basis team  do not want to keep the user ID due to
licensing issue with SAP.

2.  Substitution:  I came across your article in FI/CO Expert  Feb'04
edition, where in you  have described Workflow Substitution in  detail.  My
question are these specific setting? What I mean is their  any way Basis or
IT can do mass or individual maintenance   ?

Your feedback is appreciated.

Thanks for your  time,

Uday Malghan

"Dart, Jocelyn"  <jocelyn.dart at sap.com>
Sent by: SAP Workflow  <Owner-SAP-WUG at MITVMA.MIT.EDU>
09/19/2004 07:17 PM
Please respond  to "SAP Workflow Users' Group"

To:     SAP-WUG at MITVMA.MIT.EDU
cc:
Subject:        Re:  Forwarding Workitem from report SWI2_FREQ

Uday,
For employees  who have left the company, best approach seems to be
(regardless of  release):

1) LOCK the user id of the employee who is leaving - don't  delete them -
note that if you delete them you also lose audit trail  information about
who performed a task so deleting is not a good  idea.
2) Use user-to-user active subscription (i.e. an entry in table  HRUS_D2)
to send their
work items elsewhere - that then covers their  current as well as any
future work items.
3) Of course change your  system to point to the new user, e.g. by
maintaining the data that  your
agent determination rules are using.

Forwarding in 4.6C - there  is a SAP_WAPI function module - but play around
with it because it has  some
restrictions - e.g. you may need to reserve the work item  first.
Also the administrator functions such as SWIA and SWI2_FREQ do allow  you
to go into the technical display
of the work item and forward  it.
I'd suggest that if you are finding you need to do this regularly  you:
a) Look at your procedures for maintaining the data your  agent
determination rules are using and talk to the people who are  maintaining
that data - they need to understand the impact of delays in  maintenance on
workflow.
b) Consider using the WAPIs to put together a  small program that just
forwards the work item, or
c) Get very used to  and document how to forward a work item from
SWIA/SWI2_FREQ  etc.

Regards,
Jocelyn

-----Original  Message-----
From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On  Behalf Of Uday
Malghan
Sent: Saturday,18 September 2004 1:12 AM
To:  SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Forwarding Workitem from report  SWI2_FREQ

Jocelyn,

What is recommended way of forwarding task in  4.6C? As administrator what
authorization they should have? Can you  explain?
As we are unable to forward the workitem from employees who left  the
company.

Thanks for your time.

Uday  Malghan

"Dart, Jocelyn"  <jocelyn.dart at sap.com>
Sent by: SAP Workflow  <Owner-SAP-WUG at MITVMA.MIT.EDU>
09/16/2004 07:34 PM
Please respond  to "SAP Workflow Users' Group"

To:     SAP-WUG at MITVMA.MIT.EDU
cc:
Subject:        Re:  Forwarding Workitem from report SWI2_FREQ

Uday,
The  Administrator Forward function is new in 4.7.  It does not exist  in
4.6C.
Regards,
Jocelyn

-----Original Message-----
From:  SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On Behalf Of  Uday
Malghan
Sent: Friday,17 September 2004 3:41 AM
To:  SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Forwarding Workitem from report  SWI2_FREQ

Hi Stephen,

I am also struggling to forward workitem  from users. We are in 4.6C. I
tried following steps,

1. With  workitem I go to  SWIA
2. I don't see the "Activities" Tab. However  when I click on "Execute for
Testing" then Cancel the action, I see the  Forward option.

I am not sure why this happens. Does that mean I am  missing any
authorization? SU53 seems to be fine. Arvindh suggested to  use
SWW_WI_FORWARD function module. But then we have to write some code.  What
is the alternative?

Thanks,

Uday  Malghan

"Stephens, Monique S L"  <moniques at bcm.tmc.edu>
Sent by: SAP Workflow  <Owner-SAP-WUG at MITVMA.MIT.EDU>
09/16/2004 11:14 AM
Please respond  to "SAP Workflow Users' Group"

To:     SAP-WUG at MITVMA.MIT.EDU
cc:
Subject:        Re:  Forwarding Workitems from report SWI2_FREQ

We are on 4.7 and these  are the steps I take to forward a workitem (which
is slightly different  from what I did in 4.6C):

1.  From SWI5, I pull up the workitem in  question
2.  On the "Activities" tab, I need to double-click on the  description. In

4.6C, we were able to click once on it, click another  option, and then get

the option to forward.  This time, I need to  double-click on the
description which actually brings me into the document  as if I am going to

release it.
3.  I back out of the document  screen and am then given the option to
forward.

Don't know if that  helps or not.

Monique Stephens

-----Original  Message-----
From: HELENE_PAQUIN at acdi-cida.gc.ca  [mailto:HELENE_PAQUIN at acdi-cida.gc.ca]

Sent: Thursday, September  16, 2004 9:00 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Forwarding  Workitems from report SWI2_FREQ

Hi Patricia,

We just got 4.7  as well and the only way I found to forward workitems is
with transaction  SWIA.  You have to know the workitem no, so I use SWI5 to

get the  work item no. and then SWIA to forward it.  If you find a better
way,  please let us know.

Good luck!

Hilhne  Paquin
819-994-2249 | helene_paquin at acdi-cida.gc.ca |  Tilicopieur/Facsimile:
819-953-6359

Programmeur des diroulements  SAP, Services et solutions ` la clienthle
Direction ginirale de la gestion  de l'information et de la technologie
Agence canadienne de diveloppement  international 200, promenade du
Portage, Gatineau (Quibec) Canada K1A  0G4

SAP Workflow Developer, Client Services and Solutions Division  Information

Management and Technology Branch Canadian International  Development Agency

200 Promenade du Portage, Gatineau (Quebec) Canada  K1A 0G4

"Patricia G. Monroe"
<patricia.monroe at browards          To:
SAP-WUG at MITVMA.MIT.EDU
chools.com>         cc:
Sent by: SAP  Workflow             Subject:  Re:
Forwarding Workitems from report SWI2_FREQ
<Owner-SAP-WUG at MITVMA.MIT
.EDU>

2004-09-13 02:56  PM
Please respond to SAP
Workflow Users'  Group

"SAP Workflow Users' Group"  <SAP-WUG at MITVMA.MIT.EDU> writes:
>Hi All,
>
>Normally  I am able to forward workitems from report SWI2_FREQ by
>looking at the  Workflow in question and going into the  individual
workitem.
>
>Unfortunately, I never get the option  to forward where I am normally
>used to seeing it in this report.   All my tasks are set to general
>under attributes and I have SAP_ALL  authorization so I am a bit stumped.
>
>We are on 4.7 extension  set  2.
>
>Thanks,
>Partha
>
>*Disclaimer:*
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>

Try clicking on the 'glasses' first and then the  option to forward should
appear.

Patricia B. Monroe
SAP Workflow  Administrator
954  712-1639
icm:2332
patricia.monroe at browardschools.com