Mail notifications from SAP to Outlook
Kjetil Kilhavn
kjetilk at statoil.com
Fri Nov 12 08:23:17 EST 2004
You are going to write your own implementation that does exactly the same
that SAP's standard program does in other words. I can't see how that can
be faster than setting up a job to run the standard solution from SAP.
Have you looked at the new notification report at all? It doesn't have to
send any attachments, there is a selection screen where you choose whether
you want to send an attachment or not. It also allows you to specify tasks
to include or exclude, so you could for instance run the report frequently
for specific tasks and daily for all tasks.
--
Kjetil Kilhavn
|--------+---------------------------------->
| | "Brilleman JOHANNES |
| | (Hans)" |
| | <JOHANNES.Brilleman at petr|
| | osa.co.za> |
| | Sent by: SAP Workflow |
| | <Owner-SAP-WUG at MITVMA.MI|
| | T.EDU> |
| | |
| | |
| | 12.11.2004 13:37 |
| | Please respond to "SAP |
| | Workflow Users' Group" |
| | |
|--------+---------------------------------->
>-----------------------------------------------------------------------------------------------------------|
| |
| To: SAP-WUG at MITVMA.MIT.EDU |
| cc: (bcc: Kjetil Kilhavn) |
| Subject: Re: Mail notifications from SAP to Outlook |
>-----------------------------------------------------------------------------------------------------------|
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Jeroen/Miguel,
Thank you very much - my problems are now solved.
Regards,
Hans.
-----Original Message-----
From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On Behalf Of
Miguel Adao-Cruz
Sent: 12 November 2004 02:24 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Mail notifications from SAP to Outlook
Hi,
Try with function SAP_WAPI_WORKITEM_RECIPIENTS.
Best regards
**********************************
Miguel ADAO-CRUZ
Capgemini Belgium
SAP Senior Consultant
miguel.adao-cruz at capgemini.com
+32(0)497053404
**********************************
>>> JOHANNES.Brilleman at petrosa.co.za 11/12/04 13:08 PM >>>
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Hi Jeroen,
Thank you - yes, this was also the direction I was thinking of, and you
have touched the actual missing link I am after which could save me a
lot of time to search for. Do you perhaps know the name of the table or
perhaps a BAPI that provides the assigned agents to the workitem. (I am
not lazy - just preasured for a solution by yesterday......).
Regards,
Hans
-----Original Message-----
From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On Behalf Of
Van der Burg, Jeroen JA SITI-ITABEE
Sent: 12 November 2004 01:38 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Mail notifications from SAP to Outlook
Hans, would just create a simple and as efficient as possible program
which checks for any new workitems in SWWWIHEAD, get the assigned agents
for the WI_ID and then send out notifications to the agents, and run
this job once every hour or so. Can't imagine a process which requires
even less completion time then that.
My users would freak out as the volumes of emails generated this way can
be quite shocking. At least this would allow you to make sure your users
do not get more then one reminder every hour :)
Regards,
Jeroen
-----Original Message-----
From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU]On Behalf Of
Brilleman JOHANNES (Hans)
Sent: 12 November 2004 12:21
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Mail notifications from SAP to Outlook
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Hi Jeroen,
Yes, you are right, but I need to send out a notification "realtime". Do
you have any pointers on how to tap into this process?
Regards,
Hans
-----Original Message-----
From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On Behalf Of
Van der Burg, Jeroen JA SITI-ITABEE
Sent: 12 November 2004 01:00 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Mail notifications from SAP to Outlook
Hans,
You probably want a job to review inboxes and send out updates to the
users who have new items.
We decided to run a job informing all our users of all their outstanding
workitems two times a week; providing them with a list of all the
outstanding activities and some other info.
Advantages:
1. Easier set up of your workflows
2. Relatively limited volumes of emails as you are grouping all
workitems and reminders for one agent in one mail 3. You can include a
URL directly to the workitem if you are using the workplace miniapp (and
preferably SSO) 4. As all workitems are included for every user in every
email you don't have to bother with deadline processing and reminders
(in most cases). 5. You can schedule the processing at a relatively
quiet period
Disadvantage obviously is that it is not real time, if you have
processes which need to be completed quickly you have to build in and
maintain all the reminder emails individually in every mail...
Regards,
Jeroen
-----Original Message-----
From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU]On Behalf Of
Brilleman JOHANNES (Hans)
Sent: 12 November 2004 11:33
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Mail notifications from SAP to Outlook
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Hi all,
is there a way to send an e-mail from SAP to Outlook everytime a
workitem is sent to a user's Business workplace WITHOUT building in the
send mail step in each workflow - some or other higher level mechanism
outside the actual workflow or task?
Any input will be appreciated.
Thanks,
Hans.
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The Petroleum Oil & Gas Corporation of South
Africa (Pty) Ltd
trading as "PetroSA" Reg. No.
1970/008130/07.
Directors:
Dr P S Molefe (Chairman)
Mr S Mkhize (Managing Director and Chief
Executive Officer),
Mr N G Nika (Executive), Mr A R Nkuhlu, Ms R J Huntley,
Ms T C P Chikane,
Dr M S Mzimba, Mr N H Gumede, Prof. B
Figaji,
Mr A W. Mjekula, Ms P P J Molefe, Mr T O
Mokwena
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The Petroleum Oil & Gas Corporation of South
Africa (Pty) Ltd
trading as "PetroSA" Reg. No.
1970/008130/07.
Directors:
Dr P S Molefe (Chairman)
Mr S Mkhize (Managing Director and Chief
Executive Officer),
Mr N G Nika (Executive), Mr A R Nkuhlu, Ms R J Huntley,
Ms T C P Chikane,
Dr M S Mzimba, Mr N H Gumede, Prof. B
Figaji,
Mr A W. Mjekula, Ms P P J Molefe, Mr T O
Mokwena
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Mr S Mkhize (Managing Director and Chief Executive
Officer),
Mr N G Nika (Executive), Mr A R Nkuhlu, Ms R J Huntley, Ms
T C P Chikane,
Dr M S Mzimba, Mr N H Gumede, Prof. B
Figaji,
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Mokwena
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