Mail notifications from SAP to Outlook

Van der Burg, Jeroen JA SITI-ITABEE jeroen.vanderburg at shell.com
Fri Nov 12 06:37:38 EST 2004


Hans, would just create a simple and as efficient as possible program =
which checks for any new workitems in SWWWIHEAD, get the assigned agents =
for the WI_ID and then send out notifications to the agents, and run =
this job once every hour or so. Can't imagine a process which requires =
even less completion time then that.
 
My users would freak out as the volumes of emails generated this way can =
be quite shocking. At least this would allow you to make sure your users =
do not get more then one reminder every hour :)
 
 
Regards,
 
 
Jeroen
 
 
 
-----Original Message-----
From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU]On Behalf Of
Brilleman JOHANNES (Hans)
Sent: 12 November 2004 12:21
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Mail notifications from SAP to Outlook
 
 
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        Notice of Disclaimer: Please note that this e-mail, and the =
contents thereof,=20
         is subject to the Standard PetroSA e-mail Disclaimer which is =
located at=20
                     http://www.petrosa.co.za/disclaimer.htm
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Hi Jeroen,
 
Yes, you are right, but I need to send out a notification "realtime". Do
you have any pointers on how to tap into this process?
 
Regards,
 
Hans
 
-----Original Message-----
From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On Behalf Of
Van der Burg, Jeroen JA SITI-ITABEE
Sent: 12 November 2004 01:00 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Mail notifications from SAP to Outlook
 
 
Hans,
 
You probably want a job to review inboxes and send out updates to the
users who have new items.=20
 
We decided to run a job informing all our users of all their outstanding
workitems two times a week; providing them with a list of all the
outstanding activities and some other info.
 
Advantages:
1. Easier set up of your workflows
2. Relatively limited volumes of emails as you are grouping all
workitems and reminders for one agent in one mail=20
3. You can include a URL directly to the workitem if you are using the
workplace miniapp (and preferably SSO) 4. As all workitems are included
for every user in every email you don't have to bother with deadline
processing and reminders (in most cases). 5. You can schedule the
processing at a relatively quiet period
 
Disadvantage obviously is that it is not real time, if you have
processes which need to be completed quickly you have to build in and
maintain all the reminder emails individually in every mail...
 
 
Regards,
 
 
Jeroen
 
 
 
-----Original Message-----
From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU]On Behalf Of
Brilleman JOHANNES (Hans)
Sent: 12 November 2004 11:33
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Mail notifications from SAP to Outlook
 
 
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        Notice of Disclaimer: Please note that this e-mail, and the
contents thereof,=20
         is subject to the Standard PetroSA e-mail Disclaimer which is
located at=20
                     http://www.petrosa.co.za/disclaimer.htm
=20
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Hi all,
=20
is there a way to send an e-mail from SAP to Outlook everytime a
workitem is sent to a user's Business workplace WITHOUT building in the
send mail step in each workflow - some or other higher level mechanism
outside the actual workflow or task?
=20
Any input will be appreciated.
=20
Thanks,
=20
Hans.
 
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                      The Petroleum Oil & Gas Corporation of South
Africa (Pty) Ltd=20
                             trading as "PetroSA" Reg. No.
1970/008130/07.=20
 
                                               Directors:
                               =20
                                        Dr P S Molefe (Chairman)
                                 =20
                    Mr S Mkhize (Managing Director and Chief Executive
Officer),
 
               Mr N G Nika (Executive), Mr A R Nkuhlu, Ms R J Huntley,
Ms T C P Chikane,
 
                               Dr M S Mzimba, Mr N H Gumede, Prof. B
Figaji,
 
                             Mr A W. Mjekula, Ms P P J Molefe, Mr T O
Mokwena
 
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=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
                      The Petroleum Oil & Gas Corporation of South =
Africa (Pty) Ltd=20
                             trading as "PetroSA" Reg. No. =
1970/008130/07.=20
 
                                               Directors:
 
                                        Dr P S Molefe (Chairman)
 
                        Mr S Mkhize (Managing Director and Chief =
Executive Officer),
 
                 Mr N G Nika (Executive), Mr A R Nkuhlu, Ms R J Huntley, =
Ms T C P Chikane,
 
                                Dr M S Mzimba, Mr N H Gumede, Prof. B =
Figaji,
 
                               Mr A W. Mjekula, Ms P P J Molefe, Mr T O =
Mokwena
                                 =20
                  =20
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