Header problems with e-mail messages.... - UPDATE
Edwin Mukusha
emukusha at nebraska.edu
Thu May 6 09:26:46 EDT 2004
Thank you David for your insightful message. Just to let you know we are
now pursuing trying to use the mail gateway that is offered by SAP instead
of the MTA connection through Lotus Notes. Hopefully that will give the
functionality that we intend to use for example; reply-to, HTML, and maybe
some encryption. If that fails we will consider an option such as yours.
regards
Edwin.
|---------+------------------------------>
| | "David M. |
| | Rosenberg" |
| | <DMR at MITVMA.MIT.EDU|
| | > |
| | Sent by: SAP |
| | Workflow |
| | <Owner-SAP-WUG at MITV|
| | MA.MIT.EDU> |
| | |
| | |
| | 05/05/2004 08:52 PM|
| | Please respond to |
| | "SAP Workflow |
| | Users' Group" |
|---------+------------------------------>
>--------------------------------------------------------------------------------------------------------------|
| |
| To: SAP-WUG at MITVMA.MIT.EDU |
| cc: |
| Subject: Re: Header problems with e-mail messages.... - UPDATE |
>--------------------------------------------------------------------------------------------------------------|
Edwin Mukusha <emukusha at nebraska.edu> wrote (in part):
> Has anyone ever been able to specify a reply-to address on an
> e-mail emanating from the SAP system (4.6C)?
>
> What irks me about this whole issue is that I am trying to
> something that is standard functionality within e-mail systems
> worldwide.
Edwin,
Many years ago, the MIT campus gave up on trying to use SAP Office
to send E-Mail external to the SAP system. Instead, we use a local
function module (named "Z_SENDMAIL") which makes a direct call to
the Unix "sendmail" command. This gives us a number of benefits:
1. Complete (and independent) control over all the headers
(including From, To, Cc, Bcc, Reply-To, etc.)
2. The ability to control the RFC 821 "MAIL FROM" command so we
can capture and act on non-delivery notifications
3. The ability to insert our own HTML markup and put in headers
so that messages will be interpreted properly (this can be used
to instruct mail clients that might normally have displayed
text in a proportional font to use a fixed-pitch font).
4. The ability to turn on a "logging" option for certain groups
of messages (used for debugging - not for normal processing)
5. In non-production environments, the ability to intercept
certain groups of messages and either:
a. discard them
b. re-direct them to other recipients (e.g. a test coordinator
or a developer)
c. write them to an SAP Spool file
d. Write them to a Unix file
Item 5 was implemented after a few incidents where our production
system was copied to a test system and in the course of testing,
E-Mail was sent to real end-users who mistook it for messages from
the production system. This feature is described on the web page at
<http://web.mit.edu/fss/zsendmail/email_zsendmail.html>.
Most of this was originaslly implemented under 3.0F. It has been
refined slightly over time and is our standard way of sending mail
external to SAP from our 4.6C system.
/David Rosenberg rosenberg at mit.edu
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