Question - Why would one agent behave differently?

[Rick Sample]

Is your role set to terminate on error?
 
"Terminate if Role Resolution has no Result".
If this flag is set, the role resolution is terminated if 
no valid agent can be found. This results in a defective work item.
If this flag is not set, the role resolution is not terminated if no valid 
agent is found. Agents of such work items are all possible task agents.
 
 
>>> stephan_becker.ext at siemens.com 3.15.2004 10:40:52 AM >>>
If a workflow ends up in all inboxes, this means the task is a general task
and the agent determination did not produce ANY selected agents. You should
look at how the agent determination is done, the error will be there.
Stephan
 
-----Mensaje original-----
De: Perry Stambler [mailto:Perry.Stambler at hollister.com] 
Enviado el: 15 March 2004 17:36
Para: SAP-WUG at MITVMA.MIT.EDU 
Asunto: Re: Question - Why would one agent behave differently?
 
Rick,
      The user IS active, and the position is not open.  Within this same
workflow I have 4 agents, 3 are working OK, one is not.  No changes have
been made to the Org Unit, and all worked fine up to recently.  I have
checked for LCP loads, OSS notes applied (other areas), etc..  Any other
suggestions?
 
 
 
 
 
                      Rick Sample
                      <Rick.Sample at gbe.co        To:
SAP-WUG at MITVMA.MIT.EDU 
                      m>                         cc:
                      Sent by: SAP               Subject:  Re: Question -
Why would one agent behave differently?
                      Workflow
                      <Owner-SAP-WUG at MITV
                      MA.MIT.EDU>
 
 
                      03/15/2004 10:22 AM
                      Please respond to
                      SAP Workflow Users'
                      Group
 
 
 
 
 
 
How are you resolving the agent?
 
Possible causes:
 
- User is not active. i.e. terminated, retired, delimited, etc.
(Your role should have figured that out already before attempting to route)
- Two positions managing the same org.
Which on to send to?
- If resolving by position, is user assigned to that position and is the
position open.
 
 
 
 
 
 
>>> Perry.Stambler at hollister.com 3.15.2004 10:00:45 AM >>>
Hi fellow workflow makers
      I've got a perplexing problem.  All of my QM Notifications workflows
are behaving correctly EXCEPT for one agent.  This agent's notifications
are showing up in everyone's in box.  This started about a week ago, out of
the blue, this agent has not had any change for 2+ years. I have double
checked the Org. assignments, and task activations.  This agent has not had
any profile changes either (I had this users security profile reloaded
too).   If anyone could let point me to possible areas to look in I would
appreciate it.
 
Thanks,
 
 
Perry Stambler
Hollister Inc.
847-680-2804
 
 
 
 
 
----------------------------------------------------------------------------
----------------------------------------------------------------------------
------------
 
 
Confidentiality Statement
This communication (including any attachments) is intended solely for the
addressee(s) named above and may contain confidential, proprietary or
legally privileged information.  Unauthorized use, disclosure, copying or
printing is prohibited. If you have received this communication in error,
please notify the sender immediately by replying to this communication and
then delete the original communication and destroy any copies or printouts
thereof.
 
----------------------------------------------------------------------------
----------------------------------------------------------------------------
------------
 
 
 
 
 
 
 
----------------------------------------------------------------------------
----------------------------------------------------------------------------
------------
 
 Confidentiality Statement
 This communication (including any attachments) is intended solely for the
 addressee(s) named above and may contain confidential, proprietary or
 legally privileged information.  Unauthorized use, disclosure, copying or
 printing is prohibited. If you have received this communication in error,
 please notify the sender immediately by replying to this communication and
 then delete the original communication and destroy any copies or printouts
 thereof.
 
----------------------------------------------------------------------------
----------------------------------------------------------------------------
------------