Email subject limited to 50 characters

[Michael Pokraka]

Hi Jerry/Viveka,
Thanks both for your feedback, it got me onto the right track to trawl
through OSS once more, and I found a fairly recent note 698087 which offe=
rs
'a partial solution'. One that is not compatible with how workflow does i=
t -
as we already have it installed. The titles I'm generating are send mail
steps in workflow itself, not even RSWUWFML or similar.
 
Perhaps the note may help you though...
 
Cheers
Mike
 
Martinek, Jerry wrote:
> Hi Mike,
>
> I received a similar and frustrating response for the same 50 character
> restriction for program RSWUWMLEC in EBP 4.0.
>
> Technically a shorter workitem description would work, but if you're re=
lying
> on getting the readers attention when they look into Outlook, shorter i=
s not
> always better. Concatenating a name, a shopping cart number and some me=
aning
> full text in 50 characters isn't always possible.
>
> +----------------------------------------------------------------------=
-----
>
>     14.06.2004 05:27:36      SAP AG
> Hi Jerry,
>
> The field which must e changed is in the form 'send_messages'. The
> field name is called mail_subject and is of the type
> SOPCKLSTI1-OBJ_DESCR (50 char). In order to change the field length, it
> is necessary to change the above mentioned structure. It is hardly
> possible because it is used in many places, also in the RFC interface o=
f
> of the Internet Mail Gateway.
>
>   Try to use the shorter text of the workitem. You can define your own
> version of the workitem text. Go to the corresponding standard task, be
> in the DISPLAY mode and create the customer version of the workitem
> text. Afterwards one can choose between SAP version and the customer
> version of the workitem text. The procedure is similar to creation of
> a customer version of the task description (note 335082).
>
> I hope that this information helps you to achieve the desired
> functionality.
> +----------------------------------------------------------------------=
-----
>
> Jerry Martinek
>
> -----Original Message-----
>> From: viveka.schwartz at implema.se [mailto:viveka.schwartz at implema.se]
> Sent: Monday, June 21, 2004 8:23 AM
> To: SAP-WUG at MITVMA.MIT.EDU
> Subject: Re: Email subject limited to 50 characters
>
> Hello Mike,
> yes, this is what I found out as well - that the subject line is cut of=
f
> after 50 chars by the application program (RSWUWFML).
>
> I reported this to OSS (on 4.6C) and received the answer that the limit=
 of
> 50 chars as subject is standard in both the old program (RSWUWFML) and =
in
> the new program (RSWUWFML2).  As you can see from the OSS reply there i=
s
> no comment about the possibilities in higher releases either:
>
> Best regards
> Viveka
>
> =3D=3D=3D=3D
>     30.03.2004 15:44:04      Eddie Morris
> Hi Viveka,
>
> I have just tested RSWUWFML2 and with regards to the Email Subject line
> it is still truncated to 50 Chars so the full WI text will not be
> displayed in your Outlook/Lotus Notes.
>
> In RSWUWFML2, the task description is now displayed in the main body of
> the email as well as a Standard Before Work Item Description &
> After Work Item Description that can be changed to suit your emails.
>
> The truncation of the subject line is down to the BC-SRV-COM component
> who are responsible for SAP mail and the restrictions so we cannot
> do anything from a workflow point of view.
>
> Regards,
>
> Eddie Morris
> Systems Integration
> SAP Active Global Support
>
>
>
> ________________________________________________
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> web: http://www.implema.se
>
> Email: viveka.schwartz at implema.se
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>
>
>
>
>
> Michael Pokraka <workflow at quirky.me.uk>
> Sent by: SAP Workflow <Owner-SAP-WUG at MITVMA.MIT.EDU>
> 2004-06-21 16:15
> Please respond to SAP Workflow Users' Group
>
>
>         To:     SAP-WUG at MITVMA.MIT.EDU
>         cc:
>         Subject:        Email subject limited to 50 characters
>
>
> Hi all,
> This is an old one to which I still have no answer. When sending intern=
et
> emails the subject is truncated at 50 chars.
> I've set the linewidth parameter to 132, however that only appears to
> apply
> to the body.
> So far I've been unsuccessful on OSS and in the archives (found the sam=
e
> question a few times but no answer), I'd be grateful if someone out the=
re
> could share some info.
> Oh, and we're on 6.20, talking to Lotus Notes - though I don't think it=
's
> Notes as it's already truncated before RSCONN01 picks it up.
>
> Cheers
> Mike
>
>