Workflow Inbox Count

[Soady, Phil]

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Phil Soady
Senior Consultant
Business Technologies
SAP Australia
M  +61 (0) 412 213 079
E  phil.soady at sap.com
 
 
-----Original Message-----
From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On Behalf Of Stephens, Monique S L
Sent: Monday,21 June 2004 11:03 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Workflow Inbox Count
 
Thanks for the response.
 
Actually, the users that are most interested in this count are those in a work center (our Purchasing department).  Therefore, some of the issues you mentioned below would not apply.  These users will want to know how many documents arrived in the work center on a particular day even if they also happened to be released on that day.
 
Monique Stephens
 
 
________________________________
 
From: Michael Pokraka [mailto:workflow at quirky.me.uk]
Sent: Mon 6/21/2004 5:24 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Workflow Inbox Count
 
 
 
Hi Monique,
The short answer: No.
The slightly longer version: This isn't as simple as it sounds since agent
assignments are fluid, nothing really goes "to someone's inbox". Instead,
someone's inbox provides a view of workitems which one could possibly
execute.
I'm afraid you're stuck with writing your own, but there are still a number
of issues.
What about forwarded items? Do they count for both people? A user gets a
workitem, but someone else executes it - does that count? Yes, it did
'arrive in her inbox', but... Oh, and what about substitution? Someone could
substitute for someone in a different work centre and then it really gets
messy. Agents are evaluated at runtime, and the work centre can subsequently
change too...
I think you can see why there is no 'standard report' in SAP for this.
An idea might be a custom report on the underlying data instead.
 
Cheers
Mike
 
Stephens, Monique S L wrote:
> I sent the message below to the group but no one responded yet.
>
> I need to know if there is a transaction code, report, or table that
> will give me the following data:
>
> Count of documents that have come into a particular user's or work
> center's workflow inbox on a particular date even if the document has
> already been released by that user or work center.
>
> For example, I can run SWI5 to get a current list of documents.  But, if
> some documents arrived today and were released today, they would not be
> on the list.  The workplace workflow inbox has a column for creation
> date (date document arrived in that particular workflow inbox) but it
> does not allow you the ability to subtotal by date and it will only show
> current documents (not those already released).
>
> Monique Stephens
>
>
> ________________________________
>
>> From: Stephens, Monique S L
> Sent: Friday, June 04, 2004 4:34 PM
> To: SAP-WUG at LISTSERV.MIT.EDU
> Subject: Workflow Inbox Count
>
>
> Is there a standard report or transaction code that can be run in 4.7
> that will allow a user to determine how many documents have come into
> their inbox on a particular day even if they have already been released?
> I was hoping that workplace would allow a subtotal by the creation date
> column.  But, I have been unable to change that column other than
> sorting it by date.
>
> Monique Stephens
>
> SAP Analyst
>
> Baylor College of Medicine
>
> 713-798-1349
>
> 713-798-1326 (FAX)
>
>
>
>
>
>