Workflow Inbox Count

[Michael Pokraka]

Hi Monique,
The short answer: No.
The slightly longer version: This isn't as simple as it sounds since agen=
t
assignments are fluid, nothing really goes "to someone's inbox". Instead,
someone's inbox provides a view of workitems which one could possibly
execute.
I'm afraid you're stuck with writing your own, but there are still a numb=
er
of issues.
What about forwarded items? Do they count for both people? A user gets a
workitem, but someone else executes it - does that count? Yes, it did
'arrive in her inbox', but... Oh, and what about substitution? Someone co=
uld
substitute for someone in a different work centre and then it really gets
messy. Agents are evaluated at runtime, and the work centre can subsequen=
tly
change too...
I think you can see why there is no 'standard report' in SAP for this.
An idea might be a custom report on the underlying data instead.
 
Cheers
Mike
 
Stephens, Monique S L wrote:
> I sent the message below to the group but no one responded yet.
>
> I need to know if there is a transaction code, report, or table that
> will give me the following data:
>
> Count of documents that have come into a particular user's or work
> center's workflow inbox on a particular date even if the document has
> already been released by that user or work center.
>
> For example, I can run SWI5 to get a current list of documents.  But, i=
f
> some documents arrived today and were released today, they would not be
> on the list.  The workplace workflow inbox has a column for creation
> date (date document arrived in that particular workflow inbox) but it
> does not allow you the ability to subtotal by date and it will only sho=
w
> current documents (not those already released).
>
> Monique Stephens
>
>
> ________________________________
>
>> From: Stephens, Monique S L
> Sent: Friday, June 04, 2004 4:34 PM
> To: SAP-WUG at LISTSERV.MIT.EDU
> Subject: Workflow Inbox Count
>
>
> Is there a standard report or transaction code that can be run in 4.7
> that will allow a user to determine how many documents have come into
> their inbox on a particular day even if they have already been released=
?
> I was hoping that workplace would allow a subtotal by the creation date
> column.  But, I have been unable to change that column other than
> sorting it by date.
>
> Monique Stephens
>
> SAP Analyst
>
> Baylor College of Medicine
>
> 713-798-1349
>
> 713-798-1326 (FAX)
>
>
>
>
>
>