Automatically replacing a workitem

[Scheinoha John]

Patrick,
 
   We are currently using SAP 4.6C.  If you look at your workflow task
via SAP transaction PFTC, at the bottom of the Basic Data tab is an
Execution section.  There is a "Confirm end of processing" check box.
If you activate this functionality, when the user executes the work
item, then backs out of the screen (F3), a pop-up window will appear to
the user stating the work item has to be completed explicitly.  At this
point the user can press the "Complete work item" button or press the
"Cancel" button.  The "Complete Work Item" button will complete the work
item.  The "Cancel" button cancel the work item processing and return
the work item to the user's inbox.
 
   You might want to try this functionality.  We use this functionality
on some of our workflow applications.  The only word of caution I have
is some users will execute the work item, not complete it and the work
item will stay in "Committed" state.  I use SWI2_ADMIN on a daily basis
to review which work items are in a Committed state.
 
 
Hope this helps,
     John
 
 
>>> araskin at eOutlook.com 06/14/04 10:26AM >>>
My gut feeling (from the little that I know of your situation) is to
ask 'Why are users executing items and then cancelling execution?'. If
they need some info first then I suggest you create an attachment so
that the user can see what it is that they need to see before execution.
If its because they are not skilled or do not have authorisation then
perhaps you should revisit your work routing rules.
 
I am sorry for throwing more questions at you (and more importantly not
answering your original question) but it might save you more issues down
the line.
 
Alon
 
________________________________
 
From: SAP Workflow on behalf of de Valensart Schoenmaeckers, Patrick
Sent: Mon 14/06/2004 15:50
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Automatically replacing a workitem
 
 
 
Hi fellow workflowers.
 
I have several workflow steps which are using custom dialog methods.
Very
often, users are executing workitems of these workflow steps, and then
canceling execution.
This creates a lot of mess because these people usually forget to
replace
the workitem. Thus I would like to find a way to force them to do so,
but I
do not see how. I bet that just adding a piece of code in my method
wouldn't
make it, and that neither a secondary method would. Anyone has already
tried
to do that (with a certain degree of success...)?
 
Thanks and kind regards,
 
Patrick