"End by" Date on workitems

[Dart, Jocelyn]

Hi Carl,
Never heard of the end date being recalculated before.  Definitely wouldn't have
expected that.  Are you sure its not some sort of time zone issue? Check if
both users are in the same time zone - that might partly explain a "next day" effect.
 
But I would also suggest you report this to OSS.
 
What release are you on?
Regards,
Jocelyn.
 
-----Original Message-----
From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On Behalf Of Carl M Harrison
Sent: Wednesday,21 January 2004 4:41 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: "End by" Date on workitems
 
 
Does anyone know how the "End by" date and time are calculated/recalculated
once a workitem has been FORWARDED?
 
We are currently calculated the Latest End date on the workitem to be 5
working days out from workitem creation using Factory and Holiday
calendars.  Once the initial End by has been calculated 5 days out and a
user forwards the workitem to another user, there seems to be NO
consistency in what happens with the End by date.  Sometimes it looks like
it recalculates it to 5 more work days out and sometimes it just sets it to
the next day.  What is up with that?  I can understand that it should
recalculate the Latest End date once the deadline has been exceeded and the
workitem has been escalated....but I was always under the impression that
just forwarding the workitem would not change or reset the current "End by"
date.
 
Thanks,
 
Carl