Break in workflow link from one agent to another agent in version 4.5B

[Flavio Oliveira]

The requisition release task is an Asynchronous task, so it needs a event to
be finished. Try to check at the event log if the terminate event of the
task is being raised and if the task is recognizing it. There you can try to
find some explanation about the problem.
 
If it is an authorization issue, ask the user to run the transaction SU53
after he/she executes the workitem. If there were any authorization problem,
this transaction will tell you.
 
Regards,
 
Flavio.
 
 
 
>From: "DeLeon, Roberto C." <Roberto.DeLeon at aaipharma.com>
>Reply-To: SAP Workflow Users' Group <SAP-WUG at MITVMA.MIT.EDU>
>To: SAP-WUG at MITVMA.MIT.EDU
>Subject: Break in workflow link from one agent to another agent in version
>4.5B
>Date: Tue, 13 Jan 2004 17:17:09 -0500
>
>Hello,
>
>I was wondering if any of you can help me out with the following issue:
>
>Our workflow for the release of purchase requisitions has been set up
>in English so that once it is approved by one agent it automatically sends
>it
>to the next approvers inbox and disappears from the one that just approved
>it.
>
>We recently rolled out a division in Germany.
>The problem here is that once the first agent approves the requisition, it
>updates
>the release code in the requisition as "released to date" but it never
>leaves the
>inbox of the agent. It remains in the agent's inbox as "in process" even
>though the
>requisition has been approved for this agent.
>
>The person that configured the workflow aspect of this is currently out of
>town.
>
>My guess is it either an authorization issue or a language issue since:
>
>a) Workflow works for the existing US company codes
>b) The configuration for the release strategies has manually been tested
>using the release codes and transaction ME54
>    for Germany and they work.
>
>If anyone can help me out or lead me down the right path I would greatly
>appreciate it
>
>Sincerely,
>
>Roberto De Leon
>
>-----Original Message-----
>From: Martinek, Jerry [mailto:Jerry.Martinek at icbc.com]
>Sent: Tuesday, January 13, 2004 4:40 PM
>To: SAP-WUG at MITVMA.MIT.EDU
>Subject: OSS Note 627397 Inquiry
>
>
>Hi,
>
>Has anyone installed the mentioned OSS note and if you did, how did you
>acquire the software?
>
>The note also makes reference to that you need an SAP Workflow consultant
>to
>do the initial setup. What does this mean and what's so difficult about it
>that we can't do it ourselves?
>
>We are currently running on SAP 46C, using Outlook with MAPI for our
>workflow.
>
>Thank you
>Jerry Martinek
 
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