Trigger automatically a workflow whenever an email arrives

[Mihai OLARU]

Thomas,
 
"Released object types must be transportable" this is the error I get, when
I try to set the release status 'To released' from 'To implemented' because:
SAP Help - "You can only release object types and object type components if
the object type is in a development class that is relevant for delivery.",
and I defined my business objects as local .
But the same Help says:
"Implemented object types/object type components are either in the test
phase or are only used internally. You can call and test them at runtime."
Therefore, apparently I should see and be able to use them .
 
How can I solve this ? It's driving me nuts !
 
Regards,
Mihai
 
 
-----Original Message-----
 
 
Mihai,
 
1) Make sure your business object release status is released, not
implemented or modeled.
2) Set up a default attribute for the business object, otherwise the entry
in SO28 shows as ####.
3) SO28 - use the drop down on New Recipient field - SAP object instance -
choose your object.
 
 
Regards,
Thomas Maue
 
Mihai OLARU <olarum at softwin.ro> wrote:
Hi Jocelyn.
 
I did the following:
1. I created an object type ZMO_IFRECE, which implements only interface
IFRECEIVE and I can t see it in SO28.
2. I created a subtype ZMO_MAILRE of WI_MAILREC and the same result.
 
Of course, these 2 objects were generated successfully. Obviously I am
missing out something, but what ?
 
Regards,
Mihai
 
-----Original Message-----
From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU]On Behalf Of Dart,
Jocelyn
 
 
Hi Mihai,
You need to implement interface IFRECEIVE in your business object.
Only business objects with this interface can be configured in transaction
SO28.
The method "receive" then handles the incoming email. Use standard
business object WI_MAILREC as an example.
 
You should also delegate CICSUPRT to your own business object to pick up
your extensions and then only ever use
CICSUPRT in the workflows.
 
Regards,
Jocelyn
 
-----Original Message-----
From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On Behalf Of Olaru,
Mihai
 
Hi,
 
How could I achieve what is mentioned in subject ?
 
I've read an article on www.sapinsideronline.com, just what I was looking
for
 
"In this article, I'll look at a simple business scenario in which a
customer sends an e-mail enquiry. This triggers a workflow to ensure that
the e-mail is processed properly, quickly, and with a minimum of effort."
 
but it did not explain what I was most interested in :"The workflow ... can
be
configured to trigger automatically whenever an e-mail arrives in the system
(Transaction SO28, SAP Office Customizing)."
 
I have done the following (I gathered by reading Sap Help this is the way to
configure the above) :
 
I created a subtype of CICSUPRT in order to start my own workflow.
 
My object type Z_ CICSUPRT was generated successfully but it is not shown
after I marked the 'SAP object instance'. and clicked on the button
'Detailed search'. (SO28).
I just wanted to insert a new row with 'Recipient' = info at .com
and for 'New recipient' = Z_ CICSUPRT, object which would contain in the
program of the method Receive the number of my workflow
 
Any suggestions ?
 
Thank you,
 
Mihai OLARU
SAP CRM Junior Consultant
Business Management Solutions Department
SOFTWIN
Software & Services
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