Email Approvals
Jeffrey A. Rappaport
Jeff at Business-Workflow.com
Mon Feb 2 20:27:01 EST 2004
Hi Jocelyn,
Sorry about the email mix-up, I usually just hit reply-all when
responding to SWUG emails, and I just looked at your previous email
to me & it had only your address on it so that's why only you
received it. I'll check next time.
As to doing all Approvals through Outlook Only, can you use the
Outlook Forms to send the Result back to the waiting WF in R/3? Or
can we use what you described in your book in Appendix A2.4 in
sending the result back to R/3 in a reply email? Or better to use
the WF-XML as discribed in Chap. #11?
Another quick question, on pg.#103 when you go over the Pros/Cons
of the different Inboxes (great list, thank you) what is meant by #
of Users to 200 for Outlook?
Thanx,
Jeffrey A. Rappaport
Business Workflow, LLC
Voice:(732)355-0123
Fax: (509)757-4144
Email:Jeff at Business-Workflow.com
Web: www.Business-Workflow.com
> -----Original Message-----
>> From: "Dart, Jocelyn" <jocelyn.dart at sap.com>
> Date: Mon, 2 Feb 2004 06:53:46
> To:SAP-WUG at MITVMA.MIT.EDU
> Subject: Re: Email WI Notification Hyperlink
>
> Jeffrey,
> SAP MAPI is deprecated - do not use.
> One of the reasons for deprecating it is because it requires extra
> software loads on the client side.
> Secondary methods are not possible via the web.
> However latest releases of the UWL let you display linked objects.
>
> By the way,
> Please do NOT send emails direct to my email address unless you are
> also prepared to discuss paying my consulting fees.
> All messages should be sent via the SAP-WUG so that everyone
> benefits.
> Regards,
> Jocelyn
>
>
>
> -----Original Message-----
>> From: Jeffrey A. Rappaport [mailto:Jeff at Business-Workflow.com]
> Sent: Saturday,31 January 2004 2:07 AM
> To: Dart, Jocelyn
> Subject: RE: Email WI Notification Hyperlink
>
>
> Jocelyn,
>
> Thanx for the quick response, I thought about that & am going
> to
> use it as a last resort, but this particular Client wants to do
> all
> wi processing from Outlook only, no Portal. We've been thinking
> about Outlook Forms or SAP Forms, and did a Demo for them using
> MAPI, but doesn't that also require extra software loads on the
> Client side? 2nd side note, how is the Portal's UWL on processing
> Secondary Methods, has it been updated to give you the dual
> screens
> now?
>
> Thanx,
>
> Jeffrey A. Rappaport
> Business Workflow, LLC
> Voice:(732)355-0123
> Fax: (509)757-4144
> Email:Jeff at Business-Workflow.com
> Web: www.Business-Workflow.com
>
>
> Quoting "Dart, Jocelyn" <jocelyn.dart at sap.com>:
>
> > Jeffrey,
> > If you have EP 6.2 with R/3 4.7 my preferred approach would be
> to
> > use email notifications (preferably the extended version but not
> an
> > absolute) to Outlook with a hyperlink in the email notification
> > text to take them to the portal.
> >
> > Then use the Universal Worklist iview as the workflow inbox to
> > process the work items.
> > In which case you can forget about FORMS.HTMLPROCESS and move
> > straight to web services.
> >
> > That way you only need Outlook and your web browser to process
> your
> > work items.
> >
> > Plus you get other advantages such as the adhoc workflow
> requests,
> > ability to display attached objects, etc.
> >
> > Regards,
> > Jocelyn
> >
> >
> > -----Original Message-----
> > From: Jeffrey A. Rappaport [mailto:Jeff at Business-Workflow.com]
> > Sent: Friday,30 January 2004 1:32 PM
> > To: SAP Workflow Users' Group; Dart, Jocelyn
> > Cc: SAP-WUG at MITVMA.MIT.EDU
> > Subject: Re: Email WI Notification Hyperlink
> >
> >
> > Hi Jocelyn,
> >
> > Thanx for all the info below. If you were given a system with
> > EP/6.2/4.7, Portal and any equipment needed, could you have the
> > Users do all WF Approval processing through only Outlook without
> > having to load anything on everyone's PC?
> >
> > Thanx,
> >
> > Jeffrey A. Rappaport
> > Business Workflow, LLC
> > Voice:(732)355-0123
> > Fax: (509)757-4144
> > Email:Jeff at Business-Workflow.com
> > Web: www.Business-Workflow.com
> >
> >
> > Quoting "Dart, Jocelyn" <jocelyn.dart at sap.com>:
> >
> > > John,
> > > Yes then SAPForms for HTML is your best bet as Sergey
> suggests.
> > > Plenty of documentation on this in the SAP Library help.
> > > Task must use object.method FORMS.HTMLPROCESS
> > > Add all variables you want to view/change into the container,
> > > including
> > > something to hold the approve/reject decision.
> > > Generate the web transaction using the appropriate menu
> option.
> > > Go to SE80 and generate the ITS service and generate the
> > templates
> > > from the transaction's screens.
> > > Adjust the call back to the web inbox as per the SAP Library
> > help.
> > > Regards,
> > > Jocelyn.
> > >
> > > -----Original Message-----
> > > From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On
> > Behalf
> > > Of John A Haworth
> > > Sent: Wednesday,21 January 2004 1:09 AM
> > > To: SAP-WUG at MITVMA.MIT.EDU
> > > Subject: Re: Email WI Notification Hyperlink
> > >
> > >
> > > Hi Jocelyn
> > >
> > > We will have an ITS available, but not SAP Enterprise Portal
> and
> > no
> > > SRM.
> > > With the speed that the 1st phase needs to be in place and
> very
> > > little
> > > development time, I would like to provide something ASAP.
> > > In this case would the an effective scenario be for the
> RSWUWFML
> > > report to
> > > run and email Approvers that a WI is ready, for this email to
> > have
> > > a
> > > hyperlink which takes the Approver to the log on screen for
> the
> > > ITS. Once
> > > in the ITS to have visibility of the Workflow in box and on
> > > executing the
> > > approve workitem, he/she would see the html equivalent of the
> > > approve
> > > decision task.
> > >
> > > Many thanks John
> > >
> > >
> > >
> >
> -------------------------------------------------------------------
> > ---------------------
> > >
> > > This is a PRIVATE message. If you are not the intended
> > recipient,
> > > please
> > > delete without copying and kindly advise us by e-mail of the
> > > mistake in
> > > delivery. NOTE: Regardless of content, this e-mail shall not
> > > operate to
> > > bind CSC to any order or other contract unless pursuant to
> > explicit
> > > written
> > > agreement or government initiative expressly permitting the
> use
> > of
> > > e-mail
> > > for such purpose.
> > >
> >
> -------------------------------------------------------------------
> > ---------------------
> > >
> > >
> > >
> > >
> > >
> > > "Dart, Jocelyn"
> > > <jocelyn.dart To:
> > > SAP-WUG at MITVMA.MIT.EDU
> > > @sap.com> cc:
> > > Sent by: SAP Subject: Re:
> > Email
> > > WI Notification Hyperlink
> > > Workflow
> > > <Owner-SAP-WUG
> > >
> > >
> > > 20/01/2004 00:37
> > > Please respond
> > > to "SAP Workflow
> > > Users' Group"
> > >
> > >
> > >
> > >
> > >
> > >
> > > Hi John,
> > > As Sergey suggests, the best option is to include a hyperlink
> to
> > a
> > > web
> > > inbox.
> > > ITS services and ITS web inbox BWSP are one option but not the
> > only
> > > one.
> > >
> > > If you are using SAP Enterprise Portal you can use the
> Universal
> > > Worklist
> > > inbox to
> > > call Java or BSP web services also.
> > >
> > > Alternatively you can provide your own web service and use the
> > > SAP_WAPI*
> > > function modules
> > > to process the actual work item.
> > >
> > > SRM does have an offline approval via email and something
> > similar
> > > is likely
> > > to be added to the extended email
> > > notifications program in future. However email is generally
> not
> > > considered
> > > a secure environment so using email only would best be limited
> > to
> > > an
> > > intranet.
> > >
> > > If you want to access work items across an extranet or
> internet
> > > then use a
> > > web inbox instead.
> > > Regards,
> > > Jocelyn.
> > >
> > > -----Original Message-----
> > > From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On
> > Behalf
> > > Of
> > > Sergey Breslavets
> > > Sent: Tuesday,20 January 2004 6:14 AM
> > > To: SAP-WUG at MITVMA.MIT.EDU
> > > Subject: Re: Email WI Notification Hyperlink
> > >
> > >
> > > John, you can use SapForms or WebForms to achieve this.
> > >
> > > With SAPForms they would be able to approve it right from MS
> > > Outlook or
> > > simialr. SAPForms client software will need to be installed on
> > > each
> > > approvers' desktop - you might also need to do some
> > modifications
> > > to your
> > > workflow.
> > >
> > > WebForms require an ITS server, work similarly to SAPForms,
> but
> > > through a
> > > web interface. In your workflow you will have to create a Web
> > > transaction
> > > for your approval tasks. Approvers will receive their
> workitems
> > in
> > > SAP
> > > Portal inbox, execute them and process subsequent html page to
> > > approve/reject it.
> > >
> > > Default Webforms will take all non-object type variables from
> > the
> > > task
> > > container and create a generic screen with those elements and
> > > buttons
> > > "submit" and "cancel". You can then use HTML editor to make it
> > look
> > > better
> > > :))
> > > For advanced stuff, you can just develop your own approval
> > program
> > > (i did
> > > it for Performace Appraisals), and then, with a little
> tweaking,
> > > link it to
> > > your workflow task as a web transaction, so that your custom
> > > webform will
> > > be executed when they double click on the workitem in SAP
> Portal
> > > inbox.
> > >
> > > Hope this help,
> > >
> > > Sergey
> > >
> > >
> > >
> > > -----Original Message-----
> > > From: John A Haworth [mailto:jhoworth at csc.com]
> > > Sent: Mon 1/19/2004 6:28 AM
> > > To: SAP-WUG at MITVMA.MIT.EDU
> > > Cc:
> > > Subject: Email WI Notification Hyperlink
> > >
> > >
> > >
> > > Hi all
> > >
> > > On a similar vein to the current questions on email
> > > attachments
> > > etc. I have
> > > an approval workflow that I initially thought of using
> > SAP
> > > MAPI to
> > > let the
> > > Approver have access to his Approval Workitem, but
> > reading
> > > the OSS
> > > notes
> > > and some of the threads in here, it seems as SAP MAPI
> > isn't
> > > the way
> > > forward.
> > > So I thought using the RSWUWFML report (existing one
> or
> > the
> > > new one
> > > as per
> > > note 627397, not sure) with hyperlink. My question is
> > that
> > > the
> > > Customer
> > > really wants to approve without going into SAP, so the
> > > hyperlink
> > > would need
> > > to present the Approver with a HTML type page of the
> > > details and
> > > approve/reject and comments facility.
> > >
> > > Im sure this is a popular dilemma, any advice/help
> would
> > be
> > > very
> > > useful
> > > i.e. how to achieve it, do i need Business Connector,
> do
> > I
> > > need to
> > > create a
> > > new HTML screen, do I need an ITS,are there
> > > authorisation/security
> > > issues??
> > >
> > >
> > >
> > > Many Thanks in advance.
> > >
> > > John
> > >
> > >
> > >
> > >
> >
> -------------------------------------------------------------------
> > ---------------------
> > >
> > >
> > > This is a PRIVATE message. If you are not the intended
> > > recipient,
> > > please
> > > delete without copying and kindly advise us by e-mail
> of
> > > the
> > > mistake in
> > > delivery. NOTE: Regardless of content, this e-mail
> shall
> > > not
> > > operate to
> > > bind CSC to any order or other contract unless
> pursuant
> > to
> > > explicit
> > > written
> > > agreement or government initiative expressly
> permitting
> > the
> > > use of
> > > e-mail
> > > for such purpose.
> > >
> > >
> >
> -------------------------------------------------------------------
> > ---------------------
> > >
> >
>
> Jeffrey A. Rappaport
> Business Workflow, LLC
> voice: (732)355-0123
> eFax: (509)757-4144
> email: Jeff at Business-Workflow.com
> web: www.Business-Workflow.com
>
----- End forwarded message -----
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