Using User Decisions with ITS inbox BWSP

[Griffiths, Mark]

Hi All,

Has anyone used the ITS inbox calling a user decision with a 620 system?

I am at a customer who don't have a portal, and use the ITS extensively
(they use the Retail solution). They want to use a web based inbox for a
simple process involving a user decision.

We've activated the BWSP service and the BWWF_WI_DECI service and
published them on the ITS.

The items appear in the BWSP and when I execute them the top section of
the screen contains an 'End Execution' button, but in the lower half of
the screen I get the following message

"No Service Name Specified
Your request did not contain a service name. Please provide a service
name as part of the URL."

As I am just prototyping I am using TS00008267. I seem to remember on
previous releases that this had the BWWF_WI_DECI web service specified
as the web transaction (I may have mis-remembered) but this entry isn't
there in 620.

Has anyone got any ideas how to resolve this issue? Am I missing some
config? Can anyone recommend a better approach?

Regards,

Mark

SAP UK