Error executing Agent Assignment

[Michael Pokraka]

Hi,
Your agent determination method is defined as dialog. Make sure it is a
background task and it will be executed by WF-BATCH.
Cheers
Mike
 
Tisch, Bradley wrote:
> Hi,
>
> I have a workflow that has two dialog steps. The first is used to creat=
e a
> request, the second approves/rejects the request. User-1 completes the =
first
> step in the workflow, the workflow item is complete, but the workflow g=
oes
> into an error state with the message EVALUATE_AGENT_VIA_RULE. A rule is
> being used to determine who should receive the second step of the workf=
low,
> the approval step. The real problem is not with the rule evaluation - t=
he
> evaluation is defined correctly and works. The problem appears to be an
> authorization issue. It looks as though the workflow after completion o=
f
> step one continues onto step two's determination of selected agents and
> attempts to execute this rule under the user id of User-1. User-1 wasn'=
t set
> up with this authorization.
>
> Is there any way around this authorization issue or do all potential
> workflow users require the authorization to execute rules functions?
>
> Thanks,
>
> Brad
>
>