Error executing Agent Assignment

Tisch, Bradley Bradley.Tisch at kraft.com
Thu Aug 5 13:33:10 EDT 2004


Hi,
 
I have a workflow that has two dialog steps. The first is used to create a
request, the second approves/rejects the request. User-1 completes the first
step in the workflow, the workflow item is complete, but the workflow goes
into an error state with the message EVALUATE_AGENT_VIA_RULE. A rule is
being used to determine who should receive the second step of the workflow,
the approval step. The real problem is not with the rule evaluation - the
evaluation is defined correctly and works. The problem appears to be an
authorization issue. It looks as though the workflow after completion of
step one continues onto step two's determination of selected agents and
attempts to execute this rule under the user id of User-1. User-1 wasn't set
up with this authorization.
 
Is there any way around this authorization issue or do all potential
workflow users require the authorization to execute rules functions?
 
Thanks,
 
Brad
 


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