SAP MAPI, Workflow and Outlook 2002

[Richard Marut]

Anthony,
 
I was at a client for a brief period this summer that insisted on using
MAPI and had a similar problem at first. They eventually found that they
had to reinstall the SAP GUI and then SAP MAPI immediately after. They
had to turn off the MAPI first and the installs had to be performed by
the administrator for desktop/PC. They are currently on 4.5B and will be
starting a new installation of Enterprise next year and they realize
that a MAPI solution is only temporary at this time. I presented them
with Desktop Workplace which works well and can be found at
www.desktopworkplace.com or www.3i-consulting.com. I don't know if they
ever looked into it.
 
Richard...
 
 
-----Original Message-----
From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On Behalf Of
Jaeger, Carsten (Calgary)
Sent: Tuesday, September 02, 2003 4:05 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: SAP MAPI, Workflow and Outlook 2002
 
We faced similar problems.  During our testing of Windows XP and Outlook
2002, we found that the support issues were going to be too much to
handle.  There are too many problems that neither SAP or Microsoft are
willing or able to address and SAP is going to be encouraging users to
go to other more current solutions.
 
We decided that we would go through the process of teaching users how to
use their SAP workflow inbox.  We use invoice approval workflow.  We
wrote a custom program that sends people a reminder that they have
workitems to approve (this is a regular email to their Outlook inbox).
Runs twice a week.  Saves a lot of RFC connections.  We're on 4.6c and
once we move to Enterprise, we'll be coming up with other solutions.
 
Our advice.  Don't go down the MAPI road.  cj
 
> -----Original Message-----
>> From: Anthony Anter [SMTP:aanter at Insight.com]
> Sent: Tuesday, September 02, 2003 2:26 PM
> To:   SAP-WUG at MITVMA.MIT.EDU
> Subject:      SAP MAPI, Workflow and Outlook 2002
>
> Hi All,
>     I am trying to get Outlook to work with my SAP Inbox so I can
> process Workflow items via Outlook instead of having to go into R/3. I
> have installed the SAP Office Intgartion piece of SAP GUI and more
> specifically I installed SAP MAPI to get Outlook and R/3 hooked
together
> but I am running into issues connecting the two together. When I start
> Outlook I am prompted to select an SAP system as I should be. Once I
> select the system however I get an Outlook internal error with some of
> the SAP MAPI dll's I installed. When I contacted SAP with this they
gave
> me the following notes to reference which basically say their is a
> probelm with SAP MAPI and Outlook 2002 and o ETA on a fix from either
> them or Microsoft.
>
>  *
>
<https://websmp202.sap-ag.de/~form/handler?_APP=01100107900000000342&_EV
> ENT=DISPL_TXT&_NNUM=0000131795&P_M10POINTER=002007974700003251732003>
> 0000131795 e-mail notification of workflow work items
> *
>
<https://websmp202.sap-ag.de/~form/handler?_APP=01100107900000000342&_EV
> ENT=DISPL_TXT&_NNUM=0000586150&P_M10POINTER=002007974700003251732003>
> 0000586150 SAP MAPI: Additional problems with Office XP
> *
>
<https://websmp202.sap-ag.de/~form/handler?_APP=01100107900000000342&_EV
> ENT=DISPL_TXT&_NNUM=0000627397&P_M10POINTER=002007974700003251732003>
> 0000627397 End of maintenance for Outlook/Lotus workflow integration
>
> Has anyone run into this issue and if so have you found a way around
it?
>
>
> Anthony Anter
> ISBA Workflow
>
> Whenever you are asked if you can do a job, tell 'em, 'Certainly I
can!'
> Then get busy and find out how to do it.
>
> Theodore Roosevelt
>