Workitem error - workflow administrator is not notified

[Carolyn Fuller]

David,
 
How does one implement exceptions with asynchronous methods?
 
Carolyn
On Monday, October 20, 2003, at 01:13 PM, David E. Yung wrote:
 
> Carolyn,
>
> I don't know why you are getting this problem but a suggestion that I
> have with regards to your workflow is that since you are using a
> custom method, you can raise an exception from within this method when
> an error occurs and then catch it in the workflow.  When this
> exception is caught, the workflow can explicitly send a message to the
> Administrator.
>
> If you can't find a way to fix your problem with the standard
> configuration for error handling and administrator notifications, this
> may be a viable option.
>
> Regards
>
> David Yung
>
> -----Original Message-----
>> From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On Behalf Of
> Carolyn Fuller
> Sent: Monday, October 20, 2003 09:08
> To: SAP-WUG at MITVMA.MIT.EDU
> Subject: Re: Workitem error - workflow administrator is not notified
>
> Jocelyn,
>
> Yes, I did attend BC601 & BC610. SWU3 was covered but the override in
> the workflow header data was not covered. I figured that out back on
> the job after the classes. By the way, I did not figure out what the
> workflow template "responsible person" does (PFTC_CHG -> Additional
> data -> Person responsible -> Create). Do you know?
>
> In the case I mention below, the workflow administrator set via SWU3
> has not been overridden by the workflow header data. Therefore, my
> expectation is that our workflow administrator would receive a notice
> when the error occurred, but she did not. In fact the same error
> occurred a half dozen times before someone contacted her to research
> what was happening.
>
> The workitems in error were executing a custom asynchronous method
> which was attempting to post an FI document via FBV0. The errors were
> caused because the person executing the step lacked the necessary
> authorizations for posting FI documents. I find the documentation
> concerning exception handling and asynchronous methods to be somewhat
> confusing, but I'm assuming that since the workitem was in error, the
> lack of exception handling in this asynchronous method is not the
> issue.
>
> So, I'm still at a loss as to why the item did not appear in the
> workflow administrator's inbox. Any ideas?
>
> Carolyn
> On Sunday, October 19, 2003, at 07:41 PM, Dart, Jocelyn wrote:
>
>> Hi Carolyn,
>> Have you attended any of the workflow courses as yet? Specifically
>> BC601 or BIT601?
>> A mail notifying the workflow administrator (as specified in
>> transaction SWU3 or in the workflow header data) of the error is sent
>> so that the workflow administrator can fix it.
>> Of course the work item in error still sits in the agent's inbox if
>> that is where it was before the error.
>> Error work items are not redirected.
>> Regards,
>>         Jocelyn Dart
>> Consultant (SRM, EBP, Workflow)
>> and co-author of the book
>> "Practical Workflow for SAP"
>> SAP Australia
>> email: jocelyn.dart at sap.com
>> phone: +61 412 390 267
>> fax:   +61 2 9935 4880
>>
>>
>>
>>
>> -----Original Message-----
>>> From: Carolyn Fuller [mailto:fuller at MIT.EDU]
>> Sent: Saturday,18 October 2003 6:23 AM
>> To: SAP-WUG at MITVMA.MIT.EDU
>> Subject: Workitem error - workflow administrator is not notified
>>
>>
>> Hi all,
>>
>> We have a workitem that has an error status. It went back into the
>> initiator's inbox instead of the workflow administrator's inbox. I've
>> checked the workflow template header tab, "Responsibs." and the
>> "System
>> administrator for workflow expression" is empty. Are there other ways
>> to override where workitems in error are routed?
>>
>> ---
>> Carolyn Fuller
>> Massachusetts Institute of Technology
>> Financial Systems Services
>> Senior Analyst/ Programmer
>> (617) 253-6213
>> http://fuller.mit.edu/
>>
>
> ---
> Carolyn Fuller
> Massachusetts Institute of Technology
> Financial Systems Services
> Senior Analyst/ Programmer
> (617) 253-6213
> http://fuller.mit.edu/
>
 
---
Carolyn Fuller
Massachusetts Institute of Technology
Financial Systems Services
Senior Analyst/ Programmer
(617) 253-6213
http://fuller.mit.edu/