Work Items Hanging - In Process

[Weaver, Karen]

In addition, look for submit report commands.  These commands should be
changed to a function module which will return an exception.  Those
exceptions can then be used to determine the correct course of action to
follow.
 
-----Original Message-----
From: Michael Pokraka [mailto:workflow at quirky.me.uk]
Sent: Wednesday, October 08, 2003 2:07 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Work Items Hanging - In Process
 
 
Hi David,
Use FM SWW_WI_STATUS_CHANGE_NEW to change it to an error status. Then
restart from SWID/SWPR.
Ideally, check what causes this - short dumps, RFC issues or update failures
are things to look at.
 
Cheers
Mike
 
On Wed, Oct 08, 2003 at 05:39:35PM +0100, Bibby, David wrote:
> Hello All,
> We are getting quite a few work items that are permanently 'In Process'
and
> the only way we are resolving these it to logically delete and re-start
the
> workflow using SWUS.
> This is quite laborious as the workflow container contains a lot of data.
> So each time we use SWUS to start the workflow we have to enter all this
> data.
> Is there an easier way of getting this workflow kick-started.
> As it isn't in error we can't use SWPR.
>
> Many Thanks
>
> David
>
>
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