RSWUWFML job

[Chintamaneni,Rammohan,GLENDALE,BIS - SAP Workflow]

Mike,
We are using three variants(diff tasks) for Material workflow, PO Approval
workflow and Invoice Approval workflow to send notification to SAP office
inbox. Using automatic forwarding, we are routing the SAP office message to
outlook. RSWUWFML job was running for the past two and half years with out
any issues.
Only some of the users saying that(on 11/20/03) they got the outlook
notification, but when they went back into their SAP Inbox for the work
items , they didn't find anything.
I have noticed one more thing when I am looking at the SAP Office message in
my inbox. THe recipient name on the SAP office message showing as different
user name instead of my name when I received in my inbox. Is this causing
the problem.
We are on 4.0B. We didn't noticed any issue today. It only happened
yesterday. Your help is greatly appreciated.
Thanks
Ram
 
Variant:
Job Suffix: 2
Tasks: TSXXXXXXXX
         TSXXXXXXXX
One mail per user: X
No attachments: X
Line 1 thru 4: Custom message
>From work item creation date: It will be one day less than the current date
>From work item creation time: 04:00:00
Errors only : X
 
-----Original Message-----
From: Michael Pokraka [mailto:workflow at quirky.me.uk]
Sent: Friday, November 21, 2003 2:36 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: RSWUWFML job
 
 
Just to add to David's response - a common scenario is a general task
whose agent determination results in nothing, causing all users to receive
the task.
Cheers
Mike
 
Somewhere in the mists of time Trant, David wrote:
> Your variant attachment did not come through.  Are these work items being
> sent to multiple agents?  If one agent processes such a work item, the
> item is removed from the other agents' R/3 inboxes, but there is no way to
> withdraw the notification from the Outlook inbox.
>
>  -----Original Message-----
>> From:   SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU]  On Behalf Of
> Chintamaneni,Rammohan,GLENDALE,BIS - SAP Workflow
> Sent:   Thursday, November 20, 2003 2:06 PM
> To:     SAP-WUG at MITVMA.MIT.EDU
> Subject:        RSWUWFML job
> Importance:     High
>
> Hi All,
> We are running RSWUWFML job for the past two years to send outlook
> notification when the user have new workitems waiting in their inbox.
> Following is the variant we used to run this job. We don't have any issues
> until 11/19/03.
> We got an issue today morning that users are complaining about they
> received
> a outlook notification. When they looked in their SAP inbox for the work
> items, they found nothing. We didn't change the program or the variant.
> Also
> checked with the Basis to make sure nothing has changed last night. Your
> help is greatly appreciated.
> Thanks
> Ram
>
>
> Variant:
>
>  <<...OLE_Obj...>>
>
>
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