Question on workflow administration
BELLINI, TONINO
tonino.bellini at sap.com
Mon Mar 3 05:35:21 EST 2003
Hello
I have the following requirement to cover using SAP workflow. Can anybody give me any suggestion?
1. At the end of the work shift all the WF items of an agent must be directed in the manager's inbox
2. The manager should be able to redirect them to other agents on a percentage basis (for example 20% to agent a, 30% to agent b, 50% to agent c).
Thanks and regards
Tony
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