Workflows / Portals not behaving the same

[Rick Sample]

Concerning WF running in Portals issues, would these issue generally
fall under Portals or WorkFlow group?
I am WF and have nothing to do with the Portals setup or management.
Is there anything I (WF related) need to do or is this all Portals
setup issues?
 
I asked someone in Portals to add an entry in the XML file for one of
the missing Tasks for a WF,
but that did not help! I am not sure what I need to be looking for much
less how to solve!
 
Thanks for the help!
Rick
 
>>> mark.griffiths at sap.com 6.24.2003 8:41:52 AM >>>
Hi Rick,
 
Make sure you have the most up to date version of the universal
worklist down-loadable from http://www.iviewstudio.com - this is
independent of your portal releases.
 
There is some config. you need to do to get the right screens called
for the right task (I think it is called UWLTASKMAPPING.XML) - the
extended help on iViewstudio will point you in the right direction.  You
can either call SAPGUI for HTML (default), Easy Web Transactions (for
example the BWWF_WI_DECI for user decisions) or iViews if you use
webflow execution launch handler.
 
Also, not all functionality is supported from the UWL you will need to
test and see ...
 
Cheers,
 
Mark
 
SAP UK
 
-----Original Message-----
From: Rick Sample
To: SAP-WUG at MITVMA.MIT.EDU
Sent: 24/06/2003 15:16
Subject: Re: Workflows / Portals not behaving the same
 
Yes. EP 5.0 patch 4 hot fix 13
No note yet. I have never used Portals for our Wfs (ESS only) and
running into problems.
 
User coming through Portals in UWL, user clicks a Decision task. (That
comes up fine after getting correct security.)
The Approve and Reject work fine. But, when I select on display the
Sales Order, VA03, it opens a new
"browser" session with a message of success. (Supposed to bring up
VA03).
I can close that browser session, go back to one that has the UWL, hit
refresh and I see my Display Sales Order Task in the link.
I can select from here and it takes me to SAP GUI and correctly
displays.
 
Seems to be some disconnect between the Decision step to display VA03
and opening the SAP GUI to bring up VA03.
 
Thanks much for any tips. My first real experience in dealing with
Portals!
 
 
>>> jocelyn.dart at sap.com 6.23.2003 6:33:52 PM >>>
Hi Rick,
Q1. Are you using the latest version of the Universal Work List?
Q2. Have you reported the issue to OSS?
I've had a couple people mention some problems with parameter passing
with the new version of the UWL - so
best to report to OSS and put them on the scent.
Regards,
        Jocelyn Dart
Consultant (SRM, EBP, Workflow)
and co-author of the book
"Practical Workflow for SAP"
SAP Australia
email: jocelyn.dart at sap.com
phone: +61 412 390 267
fax:   +61 2 9935 4880
 
 
 
 
-----Original Message-----
From: Rick Sample [mailto:Rick.Sample at gbe.com]
Sent: Tuesday,24 June 2003 12:49 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Workflows / Portals not behaving the same
 
 
SAP 4.6C / Portals
 
I have some WFs that are not behaving the same way in Portals as SAP
GUI.
I need to get educated real quick!
 
When the Task is executed in Portals, background tasks don't seem to
me
executing correctly.
i.e. the next User Task is not being displayed and the background
Tasks
does not execute correctly.
 
When the user enters via myWorkplace (gets into SAP GUI) things run
fine. Just does not work if the
user attempts to execute via Universal Inbox.
 
Some pointers?
Known issues?
Links to some "How-to" with dealing with Workflow via Portals?
 
Thanks!