Double Workitems or Events Created

[Michael Pokraka]

Hi,
The good news: I've seen this on a 4.6c system.
The bad news: Can't remember the details. I'm fairly sure this was a basis-type issue. Among problems that have caused havoc with events and event queues were: lock entries, TRFC errors (SM58), update problems (SM13).
I also had chaos with people manually scheduling the job as well as SWEQADM - causing duplicate jobs running concurrently, and this has resulted in duplicate workflows. Check SM37, ABAP report RSWEQSRV - there should only be one job name.
 
HTH
Cheers
Mike
 
 
On Mon, Jun 16, 2003 at 05:01:44PM -0500, Smith, Cassaundra wrote:
> I have a custom workflow and a totally custom business object which is triggered
> via a custom dialog program by the function module SWE_EVENT_CREATE.  The event
> queue is being used for this event linkage.  This workflow has been live and
> working for over two years without incident.  No changes have been made to this
> workflow in the last six months.  All of a sudden today our users stated that
> they were getting two workitems in their SAP inboxes for the same workflow
> instance.  It does not occur consistently  - just some instances have two
> workitems being created.  I turned on the event trace in our production system
> and triggered the workflow the way the users trigger it(via dialog program).  I
> saw the event when it went to the event queue and there was only one event
> there.  Once the event queue batch program ran and delivered the event, the
> event left the queue, and only one workitem was created.  What I did not see is
> the info on this event in the event trace.  Are events that have queueing turned
> on not logged in event trace when the trace is activated?  More importantly, has
> anyone ever ran into this issue where the event is raised twice or the two
> workflow instances are kicked off.   This custom business object is not used for
> any other workflows.  There is only one entry in event linkage table.
>
> Please Advise, we are running SAP 4.6C.
>
> Casey