All workflows get stuck on background items

Dart, Jocelyn jocelyn.dart at sap.com
Mon Jul 21 03:37:44 EDT 2003


Try checking transaction SM58 - if the background stuff is locked because the WF-BATCH user's password has been changed via SU01 instead of SWU3 or if the background steps include dialog activities messages will be shown in the transactional RFC monitor.
Regards,
Jocelyn Dart.
 
-----Original Message-----
From: Cheung, Patrick Kwok Ming
To: SAP-WUG at MITVMA.MIT.EDU
Sent: 7/21/03 5:28 PM
Subject: All workflows get stuck on background items
 
Dear Sir/Madam,
 
We have encountered the same problem with the previous message from
Sheldon.
Some Workflow stop in the background without error shown in SWPR, the
status in SWI6 is "In process" but the workflow just stop for ten days
and now the status is still "In process".  The transaction SM50 shown
that there should be plenty of resources available.
 
I would like to know how to solve this problem.
 
Many Thanks !
Patrick Cheung
 
 
 
 
-----Original Message-----
From: Sheldon Skidmore [mailto:skidmore.s at pg.com]
Sent: Tuesday, July 08, 2003 11:02 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: all workflows get stuck on background items
 
 
All,
 
We are running 4.5b and have started to see an odd behavior crop up on
our
acceptance systems.  It appears that randomly all workflows on the
system will
get stuck when trying to execute any background step.  When the issue is
happening, I have checked multiple workflows and many instances of the
same
workflow, and all were stuck on some background step.
 
When checking SM58 I could see WF-BATCH entries backing up there, and
SM50
showed a whole lot of 'waiting' processes.  This behavior will last for
a few
hours (sometimes up to 5 or 6), but then all of the sudden all the stuck
items
will continue processing like nothing happened.
 
Has anyone seen this before?
 
Thanks,
Sheldon Skidmore
 
 
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