All workflows get stuck on background items

[Cheung, Patrick Kwok Ming]

Dear Sir/Madam,
 
We have encountered the same problem with the previous message from Sheldon.
Some Workflow stop in the background without error shown in SWPR, the statu=
s in SWI6 is "In process" but the workflow just stop for ten days and now t=
he status is still "In process".  The transaction SM50 shown that there sho=
uld be plenty of resources available.
 
I would like to know how to solve this problem.
 
Many Thanks !
Patrick Cheung
 
 
 
 
-----Original Message-----
From: Sheldon Skidmore [mailto:skidmore.s at pg.com]
Sent: Tuesday, July 08, 2003 11:02 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: all workflows get stuck on background items
 
 
All,
 
We are running 4.5b and have started to see an odd behavior crop up on our
acceptance systems.  It appears that randomly all workflows on the system w=
ill
get stuck when trying to execute any background step.  When the issue is
happening, I have checked multiple workflows and many instances of the same
workflow, and all were stuck on some background step.
 
When checking SM58 I could see WF-BATCH entries backing up there, and SM50
showed a whole lot of 'waiting' processes.  This behavior will last for a f=
ew
hours (sometimes up to 5 or 6), but then all of the sudden all the stuck it=
ems
will continue processing like nothing happened.
 
Has anyone seen this before?
 
Thanks,
Sheldon Skidmore
 
 
Disclaimer:
 
This E-mail is intended for the addressee(s) only. It is privileged and may=
 also be confidential. Any review, retransmission, or other use of this inf=
ormation by persons other than the addressee is prohibited. If you are not =
the addressee or received this in error, please contact the sender and dele=
te the material from all your computers.
 
Website: http://www.clpgroup.com