Re-Initiating and Substitution WF

[Dart, Jocelyn]

Hi Maorriyan,
It shouldn't be a SAPGUI issue.
 
It could be a version problem - the old work items should still be using the old version and the new work items the new version provided you correctly created and transported the new version.  If you just overrode the old version then that would definitely cause problems or if you made workflow container changes the container is not version-dependent and that could be contributing to the problem.
 
You use your usual workflow administration tools to retrigger workflows in error - such as transaction SWPR.  If your work items are not actually in error, you  may need to use the change function in the technical view of the work item to correct the container and complete them manually, or use the transaction SWIA execute without agent check function to execute the work items on your user's behalf.
 
It might be worthwhile getting your local SAP Workflow consultant to assist if you are still having problems or to help put together a better change management process that avoids these sorts of problems in the first place.  Some customers prefer to copy and create a new workflow rather than use versions where changes are significant.
Regards,
        Jocelyn Dart
Consultant (SRM, EBP, Workflow)
and co-author of the book
"Practical Workflow for SAP"
SAP Australia
email: jocelyn.dart at sap.com
phone: +61 412 390 267
fax:   +61 2 9935 4880
 
 
 
 
 
-----Original Message-----
From: Maorriyan Santoso [mailto:maorriyan at ToughGuy.net]
Sent: Tuesday,1 July 2003 3:37 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Re-Initiating and Substitution WF
 
 
Hi..Jocelyn,
1. Actually that error message is weird for me. The approver screen become a green. But when she or he approve manually (from RFQ manual release), its working. At the beginning of my analysis it caused by SAP GUI. Then I's re-installing the SAP GUI with the latest version, 620, final version 6203.3.27.953 and patch level 27 but the error still remain.  I'm investigating further more, all workitem that already exist in the approver's inbox can't be executed but for the RFQ (new workitem) it executed succesfully. Is this error problem related with version of the workflow ? The old workitem that created with old version (e.g. version 0) is not compatible with the latest workflow version (e.g. version 1). So how to handle this ? Again my question, how to re-initiating/ re-triggering the old workitem ?
 
2. for maintaining table HRUS_D2..I'll let you know the result.
 
Regards,
 
Maorriyan
SAP HR & Business Workflow Module
 
 
  ----- Original Message -----
  From: Dart, Jocelyn
  To: SAP-WUG at MITVMA.MIT.EDU
  Sent: Monday, June 30, 2003 12:03 PM
  Subject: Re: Re-Initiating and Substitution WF
 
 
  Hi Maorriyan,
  1.What error message do you get?
  It's possible by intervening your workflow administrator has reserved the work item for his/her user id and needs to replace it manually.  Or you might need to do a buffer refresh (transaction SWU_OBUF). Or the user may just need to refresh their inbox.
 
  2.I assume you are using userid-to-userid subsitution - in which case the entries are created in table HRUS_D2.  It's possible to create a maintenance view based on this table so that you can maintain it centrally. (This is not something you would usually do to an SAP table however in this scenario it's ok).
  Regards,
          Jocelyn Dart
  Consultant (SRM, EBP, Workflow)
  and co-author of the book
  "Practical Workflow for SAP"
  SAP Australia
  email: jocelyn.dart at sap.com
  phone: +61 412 390 267
  fax:   +61 2 9935 4880
 
 
 
 
  -----Original Message-----
  From: Maorriyan Santoso [mailto:maorriyan at ToughGuy.net]
  Sent: Saturday,28 June 2003 11:50 AM
  To: SAP-WUG at MITVMA.MIT.EDU
  Subject: Re-Initiating and Substitution WF
 
 
  Hi..WF expert,
 
  I have some 2 questions that related to workflow:
 
  1. How to re-initiating workflow ?
 
  The story is like this, there's several workitem (e.g. RFQ approval) that already sitting on approver's inbox. For
 
  some reason, WF administrator make revision or enhancement on WF-RFQ. And then what happen on approver's old work item is, the approver can't execute/ approve those workitem/ RFQ. The system come up with some unreasonable error message. When the approver getting a new workitem, means the creator create a new document (after revised by WF admin), the approval process is working properly. Why this happen ? Any logical explanation ?
 
  Is there any tools that I can use to re-initiate those old workitem that sitting on the approver's SAP inbox ?
 
  2. How to make substitution and automatic forwarding from WF administrator point of view? For example the approver is on sick leave or others unplanned leave. As a WF admin, we need action to create substitution for this person. Are this procedure including authorization profile ?
 
  Regards,
 
  Maorriyan