User Decision - Action to Take

[Dart, Jocelyn]

Hi Namit,
You have a couple of problems here:
1. The point of Cancel & Keep Work item in inbox is that the status re the decision
hasn't changed as such.
2. FLOWITEM method STATUS CHANGE is used to set a new status, not to read the current status.
Attribute Workitem.Status  might be more useful - however you may find this isn't updated until
the after method has completed.
 
Not quite sure what you are trying to do but have you considered using the
"processing rejectable" option (set on the workflow step) - this allows the user
to say they don't want to make a decision and then you get an outcome to follow if this
happens.
 
Regards,
        Jocelyn Dart
Consultant (SRM, EBP, Workflow)
and co-author of the book
"Practical Workflow for SAP"
SAP Australia
email: jocelyn.dart at sap.com
phone: +61 412 390 267
fax:   +61 2 9935 4880
 
 
 
 
 
 
-----Original Message-----
From: Namit Bhargava [mailto:namit.bhargava at us.ibm.com]
Sent: Tuesday, 28 January 2003 10:26 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: User Decision - Action to Take
 
 
Hello:
 
I want to evaluate the action taken by the user in the decision step - if
he/she selects "Approve" or "Reject" - then I dont want to do anything -
however if his/her response is "Cancel & Keep WorkItem in Inbox" - then I
want to take some action. Please advise - any help will be appreciated.
 
I tried using the secondary method after workitem execution but could not
get the status of the user decision - I am using object FLOWITEM and Method
STATUS CHANGE.
 
Thanks
Namit Bhargava
IBM Business Consulting Services