Reassign workitem to different agent

[Dart, Jocelyn]

Hi Mike,
Yes there is but you have to wait until Basis 6.10.
In 6.10 you can set an event for the workflow which causes the agents
of all active work items in the workflow to be re-evaluated.
So then your deadline path simply holds the calculation of the next lot
of agents and raises the event to trigger the re-evaluation.
If you need to keep looping until the next deadline then your loop is just in the deadline
path only.  You can trigger the event as many times as you want.
Regards,
        Jocelyn Dart
Consultant (SRM, EBP, Workflow)
and co-author of the book
"Practical Workflow for SAP"
SAP Australia
email: jocelyn.dart at sap.com
phone: +61 412 390 267
fax:   +61 2 9935 4880
 
 
 
 
 
-----Original Message-----
From: Michael Pokraka [mailto:workflow at quirky.me.uk]
Sent: Thursday, 23 January 2003 4:08 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Reassign workitem to different agent
 
 
Greetings all,
I've a simple enough requirement which seems to pop up everywhere:
When deadline expires, send workitem to someone else.
 
Now, to do this I can create a loop, evaluate agents, put them into an
container element, do task, check deadline expiration, if expired,
assign new agents and loop again. Not a major thing, but it does seem
overly complicated and will start to look pretty ugly if you have 12
tasks in a workflow which require this sort of construct.
 
My question thus: is there a 'cleaner' way of doing it? I was pondering
various alternatives, setting container flags to pass to a
responsibility (still needs a loop), or writing some ABAP to change it
to error status and perform a restart - this should reevaluate
the agents, but I'm not overly happy with the future comatibility of
that type of approach.
 
Any thoughts on this appreciated,
Cheers
Mike