Custom Event triggering in CRM

[Kris Wug]

Jocelyn.
 
Thank you for help. I tried triggering status related events from BSVW as
you mentioned it worked.
Also based on some data changes in Service Request I need to trigger custom
events. So I tried using the
BADI (ORDER_SAVE) mentioned below. This worked too..
 
Thank you all for your help.
 
Regards,
Kris.
 
 
----- Original Message -----
From: "Dart, Jocelyn" <jocelyn.dart at sap.com>
To: <SAP-WUG at MITVMA.MIT.EDU>
Sent: Tuesday, February 25, 2003 3:43 AM
Subject: Re: Custom Event triggering in CRM
 
 
> Hi Kris,
> If PPFC is creating real "status management" type statuses (which it
probably is, given that's
> what EBP is using now too for similar things) you should be
> able to use the BSVW transaction to set up events base on changes to your
> custom statuses in the same way you do in R/3.
> Regards,
>         Jocelyn Dart
> Consultant (SRM, EBP, Workflow)
> and co-author of the book
> "Practical Workflow for SAP"
> SAP Australia
> email: jocelyn.dart at sap.com
> phone: +61 412 390 267
> fax:   +61 2 9935 4880
>
>
>
>
> -----Original Message-----
>> From: Kris Wug [mailto:kris_wug at hotmail.com]
> Sent: Tuesday, 25 February 2003 10:06 AM
> To: SAP-WUG at MITVMA.MIT.EDU
> Subject: Re: Custom Event triggering in CRM
>
>
> Hello David,
>
> Thanks a lot for your info I will try and implement the BADI you mentioned
> and let you know if it worked.
> Actually Ceated and Completed service request events are being triggered
by
> default. But I want to
> trigger a custom event upon changing the custom status called Reclassified
> or Rescheduled at the header level in
> the Ser Req. These custom statuses are configured by our config team and
> they are not triggering any events upon save.
>
> I thought of actions but it didn't work. However, if you know any setting
> needs to be done in the config to start a event
> let me know. The transaction to create custom statuses are PPFC in CRM.
>
> Thank you,
> Kris
>
> ----- Original Message -----
>> From: "David Weston" <weston at clockwork.ca>
> To: <SAP-WUG at MITVMA.MIT.EDU>
> Sent: Friday, February 21, 2003 4:50 PM
> Subject: Re: Custom Event triggering in CRM
>
>
> > The BADI ORDER_SAVE, method 'CHANGE_BEFORE_UPDATE' in CRM can be used to
> > trigger events....also check to see if an event is triggered
already....u
> > might be surprised.
> >
> > Dave
> >
> >
> >
> >
> > -----Original Message-----
> > From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On Behalf Of
Kris
> > Wug
> > Sent: 21 February 2003 16:51
> > To: SAP-WUG at MITVMA.MIT.EDU
> > Subject: Re: Custom Event triggering in CRM
> >
> >
> > Did anyone triggered a custom event / Workflow out of SAP-CRM service
> > transaction CRMD_BUS2000116 ? I checked up actions and configured to try
> to
> > start my wotrkflow applying it to that doc type but It doesnot work. As
> SAP
> > says in the doc that Service transactions are not applicable for
actions.
> I
> > am not sure if it can be done through Badi's. If yes please let me know
> > which Badi to use ?
> >
> > Thanks in advance.
> > Kris
> >
>