Deadline Monitoring for notification only - using factory cal endar

[Dart, Jocelyn]

Hi Sam/Pam,
All wizards make assumptions.  For your situation the wizard is not suitable.
Wizards are good for learning correct patterns but can never deal with all situations.
 
To send an email on deadline, set up your modelled deadline with your
end date/time expression.  Then after the latest end deadline outcome
add a send mail step.
 
There is no need to even use the Processing Obsolete
outcome or process control step that would normally be added by the wizard, because
you won't want the original work item to end.
Regards,
        Jocelyn Dart
Consultant (SRM, EBP, Workflow)
and co-author of the book
"Practical Workflow for SAP"
SAP Australia
email: jocelyn.dart at sap.com
phone: +61 412 390 267
fax:   +61 2 9935 4880
 
 
 
 
-----Original Message-----
From: Pamela Harrison [mailto:p.harrison at latrobe.edu.au]
Sent: Monday, 24 February 2003 3:46 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Deadline Monitoring for notification only - using factory
calendar
 
 
Hello to all out there.
 
Another player has joined the Workflow fraternity.
 
My name is Sam Fazio and with my college Pam Harrison, are attempting to
implement WF at La Trobe University in Melbourne Australia. (R/3 -
Release 4.6C with Enterprise Portal 5.0.)
 
Our first WF is the SAP supplied template for "Leave request and
approval". We are processing these function through the ESS portals.
 
We have managed to get nearly everything going with the help of our
local SAP workflow experts.
 
Here is our problem:
 
We added a new activity to calculate the deadline date/time using the
factory calendar. The coding for the factory calendar is as described in
detail in "Practical workflow for SAP" pages 472 to 476. This is
positioned as the first step in the workflow. The next step is "Create
Leave with HTML", and within this step we have set up the "last end
date" with an expression, passing the calculated date and time from the
previous step.
 
This all works well except for one thing that we would like not to
happen. We do not want the missed deadline work item to appear in the
inbox as a workitem. We just want an E-Mail notification sent to the
responsible person worked out by the AC role 168.
 
We do not want users to log onto SAP to check their Workplace inbox.
They will use E-mail  (outlook) and the Universal Workflow inbox
provided in the Portal. (In fact, many 'approvers' will not have R/3
access)
 
When I tried the Wizard to "Model Deadline Monitoring" in the "Create
Leave with HTLM" step, it would not allow me to model the Last end date
unless I set it to "No deadline monitoring active". I then continued
with the wizard and it gave me some new branches. From here it was
unclear what to set the undefined step to.
 
Further more it appears that I no longer can take advantage of the
factory calendar calculation because those containers setup for date and
time could not be references in the new step or so it appears.
 
If anyone out there has set this up using the references in the book or
has any other way that they have used the factory calendar for deadline
monitoring, please lets us know. Also we just want an E-mail set with no
work items.
 
 
Many Thanks.
 
Sam
 
SAP Development and Support.