How to find general task sent to all agents?

Michael Pokraka workflow at quirky.me.uk
Tue Feb 18 05:29:56 EST 2003


Thanks, but that was not quite the question. I have a vague idea which
task it is, but the question is to find the particular item amongst
hundreds which ran during the 'suspect timeframe'. I.e. this has
happened, presumably the wrong person got hold of it, and we need to
find it.
In any case, I found it by combination of detective work (narrowing the
timeframe, identifying status, eliminating a few 'known users') and a
very large sledgehammer (looking at every remaining one individually).
 
I also found and fixed the cause (custom ABAP bug), but would still like
to know if there's a way of finding the offending workitem for any
future scenarios.
 
Thanks
Mike
 
On Tue, Feb 18, 2003 at 10:41:52AM +0100, Kjetil Kilhavn wrote:
> Check the roles used. One of them probably has the "Terminate if the role
> resolution has no result" unchecked.
>
> Select the checkbox and then you can follow the work items up through the
> "Work items without agents" list - transaction SWI2_ADM1
> That should make it easier to find out when the problem occurs and fix the
> problem.
> --
> Kjetil Kilhavn
>
>
>
>
>
>                     Michael Pokraka
>                     <workflow at quirky.me.        To:     SAP-WUG at MITVMA.MIT.EDU
>                     uk>                         cc:     (bcc: Kjetil Kilhavn)
>                     Sent by: SAP                Subject:     How to find general task sent to all agents?
>                     Workflow
>                     <Owner-SAP-WUG at MITVM
>                     A.MIT.EDU>
>
>
>                     17.02.2003 12:01
>                     Please respond to
>                     "SAP Workflow Users'
>                     Group"
>
>
>
>
>
>
> Hi all,
> I have an urgent requirement to find an instance of a general task.
> The problem is that some glitches occasionally cause a task to go ou to
> everyone. The problem is to find which one is the culprit, as by the time
> we notice someone's already reserved/executed it (most likely the wrong
> person).
>
> Any input greatly appreciated
> Cheers
> Mike
>
>
>
>
>
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