FW: SO28 - Starting a workflow when external mail is received

[Richard Marut]

I'm resending this message because it was returned. My apologies if you
receive it twice.
 
Richard...
 
 
-----Original Message-----
From: Richard Marut [mailto:rvmarut at earthlink.net]
Sent: Tuesday, April 22, 2003 7:21 PM
To: 'SAP Workflow Users' Group'
Subject: RE: SO28 - Starting a workflow when external mail is received
 
Lisa,
 
I created my own business object and used interfaces IFFIND and
IFRECEIVE which created the Receive method as expected. I then added my
own code that triggered a specific Workflow.
 
The system knows which object method to start based on your entry in
SO28. Once you create you new object, it will show up in the new
recipient column as a possible entry once you select SAP object
instance. There was a trick getting it to appear. I believe the object
and method had to be set to released.
 
I'm also working on another one this week that will look at the header
and body of the e-mail to determine what action needs to be taken. I
will have a workflow that will be sitting idle with a Wait for Event
that will get triggered when the e-mail returns back into SAP.
 
Richard...
 
 
-----Original Message-----
From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On Behalf Of
Lisa Hasenbohler
Sent: Tuesday, April 22, 2003 6:33 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: SO28 - Starting a workflow when external mail is received
 
I am trying to setup a workflow that will start whenever an external
e-mail is received by a specific user and I need a deeper understanding
of transaction SO28.
 
So far I have
    - created a workflow "WS924000015", it currently has no triggering
event, it needs to receive the external e-mail.
    - created a the following entry via tcode SO28.
                 Recipient:  lhasenbo at zzzz.com  (address that the
external e-mail is sent to)
                 AddrType: Internet
                 New recipient: Handler for messages to work items
(WI_MAILREC)
                 AddrType: Business Object
 
What I don't understand, is how the system would know which workflow
should be kicked off as I have not specified that anywhere?
 
I got the idea to use this configuration from Alan Rickayzen's,
tutorial "A Beginner's Guide to Building Workflows with the Workflow
Builder" and from the book Practical Workflow for SAP-Tips & Tricks-pg
464.
 
The tutorial shows the entry that needs to be made via SO28.  Is there
more to it than that?
 
The book suggests to create your own object that contains "IFRECIEVE"
and "IFFIND", and a "RECEIVE" method that would create a terminating
event, however, as soon as you reference "IFRECEIVE" you are given the
"RECEIVE" method.  Should I create a different method than "RECEIVE",
but how does the system know to run that method?
 
I need some help to further understand how this works.
 
Thanks,
Lisa Hasenbohler
4.6C