Work item lock by web user in WS20000081 Leave Request

[John A Haworth]

Marty
 
I think we have spoken previously re ESS, could you tell me how you managed
with the lack of SAPGUI dialog methods in the travel expense workflow, ie
how did the approver see the claimants detail expenses, is there a method
that I can use on which a workflow task can be based that will take the
approver to the claimants details?
 
John
 
 
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                      Marty
                      Braithwaite              To:      SAP-WUG at MITVMA.MIT.EDU
                      <Marty_Braithwai         cc:
                      te                       Subject: Re: Work item lock by web user in WS20000081 Leave Request
                      @cpr.ca>
                      Sent by: SAP
                      Workflow
                      <Owner-SAP-WUG
 
 
                      03/04/2003 15:54
                      Please respond
                      to "SAP Workflow
                      Users' Group"
 
 
 
 
 
 
Tommy, we had that happen to us in workplace where we run personal expenses
and workflow.  It may not be the answer you're looking for but, our fix was
to get our internet department take away the browser navigational control
from the users browser when they chose the link to open up workplace.  I
don't pretend to know how they did it, just that it seems to work, the only
way the users can navigate in workplace now is by using the standard abap
functionality built into the screens.
 
-----Original Message-----
From: Tommy Fredriksson (QAC) [mailto:Tommy.Fredriksson at pac.ericsson.se]
Sent: Thursday, April 03, 2003 1:51 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Work item lock by web user in WS20000081 Leave Request
 
 
Hi all,
 
We use the web based Leave request workflow WS20000081 for creating and
approval of leave requests.
When an employee have created a leave request and then when the manager is
approving it an error occur:
If the manager don't want to approve until later and try to exit the screen
by pusching the "End Execution"-button or the "Back "-button in MS Explorer
the work item is locked by this user and can only be unlocked by using
transaction SM12 in R/3.
The error message the manager gets when trying to execute this workitem is:
Work item currently locked by user 'ZEOIMG1' (ZEOIMG1)
The same error occurs in simular situation for the cancel Leave Request
workflow WS01000109.
The problim still exist if the user log off.
Any suggestions?
 
Best regards
Tommy Fredriksson
e-motion technology AB
Sweden