Work item lock by web user in WS20000081 Leave Request

[Tommy Fredriksson (QAC)]

Hi Marty,
 
Thanks a lot for your answer!
We have been taking about this but thought there ought to be a more easy solution. But there seems not to be so.
 
Best regards
Tommy
 
 
-----Original Message-----
From: Marty Braithwaite [mailto:Marty_Braithwaite at cpr.ca]
Sent: den 3 april 2003 16:55
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Work item lock by web user in WS20000081 Leave Request
 
 
Tommy, we had that happen to us in workplace where we run personal expenses and workflow.  It may not be the answer you're looking for but, our fix was to get our internet department take away the browser navigational control from the users browser when they chose the link to open up workplace.  I don't pretend to know how they did it, just that it seems to work, the only way the users can navigate in workplace now is by using the standard abap functionality built into the screens.
 
-----Original Message-----
From: Tommy Fredriksson (QAC) [mailto:Tommy.Fredriksson at pac.ericsson.se]
Sent: Thursday, April 03, 2003 1:51 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Work item lock by web user in WS20000081 Leave Request
 
 
Hi all,
 
We use the web based Leave request workflow WS20000081 for creating and approval of leave requests.
When an employee have created a leave request and then when the manager is approving it an error occur:
If the manager don't want to approve until later and try to exit the screen by pusching the "End Execution"-button or the "Back "-button in MS Explorer the work item is locked by this user and can only be unlocked by using transaction SM12 in R/3.
The error message the manager gets when trying to execute this workitem is:
Work item currently locked by user 'ZEOIMG1' (ZEOIMG1)
The same error occurs in simular situation for the cancel Leave Request workflow WS01000109.
The problim still exist if the user log off.
Any suggestions?
 
Best regards
Tommy Fredriksson
e-motion technology AB
Sweden