Send a workflow-mail: error

[Pokraka, Michael]

Hi Werner,=20
Just something to try - send the mail to a known good address, e.g. your own
instead of the organizational unit. This is just to establish that there's
nothing quirky with the mail address for the org unit.=20
Note that mail and workflow are two different types of items, and strictly
speaking they even have different inboxes.
HTH
Cheers
Mike
 
-----Original Message-----
=46rom: Werner K=F6=DFl [mailto:werner.koessl at hirschvogel.de]=20
Sent: 27 September 2002 07:17
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Send a workflow-mail: error
 
 
Hi Michael,
when i click on the red light the following message is coming up:
"Workitem 000000319093: Objekt MAND100 SELFITEM 000000319093 Methode
SENDTASKDESCRIPTION kann nicht ausgef|hrt werden."
(Workitem 000000319093: Object MAND100 SELFITEM 000000319093 Method
SENDTASKDESCRIPTION is not executable).
We have Release 4.6C on our system.
I looked up the mail adress. It's an internal mail to an organisation unit.
In this case it's org. unit 50000032.
An that org. unit gets two other workitems before which pass without any
problem (no mail workitems).
So theres maybe a problem with the mail sending. But how do i repare?
Thanks !
 
 
-----Urspr|ngliche Nachricht-----
Von: "Pokraka, Michael" <michael.pokraka at kcc.com>
An: <SAP-WUG at MITVMA.MIT.EDU>
Gesendet: Donnerstag, 26. September 2002 16:34
Betreff: Re: Send a workflow-mail: error
 
 
Hi Werner,
If you click on the red light or the status, it should give you an error
message which would help us further as this could be a number of things.
Offhand, some suspects might be: no email address maintained (if you are
sending externally?); agent determination problem; mail subsystem issues
(again, if it's external mail).
Also, what version are you on?
 
Cheers
Michael
 
-----Original Message-----
=46rom: Werner Kv_l [mailto:werner.koessl at hirschvogel.de]
Sent: 26 September 2002 15:18
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Send a workflow-mail: error
 
 
Hi,
 
we produced a workflow in our development system.
We checked it completely so that no failure stayed in our workflow.
But after the transport of the workflow into the productive system,
the workflow stops with an error when he should send a mail.
In the development system the workflow is always sending the mail without
any problem.
 
But in the productive system an error occurs while sending the mail.
When i look at the technical protokoll i can see the mail-workitem with a
red light in front.
When i drop down the mail-workitem, there are three points:
- Background workitem is set up (green light), user: me
- Execution started automatically (green light), user: me
- SWW_BI_EXECUTE_S (red light), user: WF-BATCH
 
The Workflow is the same as in the development system, also the tasks,
but after the transport i get this error ???
 
Thanks very much !!!!!
 
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