Processing tasks outside SAP

[Alon Raskin]

Hi Jose,
 
This is a common issue that comes up with Workflow. Managers still need to
approve Workflows even though they rarely log on to SAP.
 
You could use SAP MAPI but in the past some of my clients have found it to be a
little unstable Also, users were annoyed by the synchronisation process that
would occur everytime that they would shut down outlook.
 
You could also use Exchange Connector to generate mails and this works fine but
it does require making some changes to your Exchange Server (which most mail
administrators are not too happy about). Also, users can not execute Work Items
direclty from their email.
 
I have developed an alternative solution to all of the above but it would be
inappropriate to discuss this further in the forum.
 
Please email me directly at araskin at 3i-consulting.com.
 
Kindest Regards,
 
Alon
 
 
Quoting "Jose Burgman [AST]" <jose.burgman at ast.co.za>:
 
> Hi everyone
>
> We're on 4.6C. The problem we have is that, although the managers have
> SAP license, they rarely log on to the system. This is obviously a
> problem with authorization processes. To resolve the problem I suggested
> that we make the workflow folders available in for eg MS Outlook. I've
> been going through the SAP help and they suggest the use of SAP MAPI.
> Other than that, I've not found the sap help very helpful. So, my
> question is, where do the workflow folders reside if we were to
> implement this ie are they part of the normal Outlook folders? From the
> help I gather there is no further changes needed to the work items. Is
> this correct, or am I missing something? Is it a mission to install the
> SAP MAPI? Must it be installed per machine?
>
> Does any-one have an alternative suggestion?
>
> Thanks.
>
> Regards
>
> Josi
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