RSWUWFML problems

[Pokraka, Michael]

In my experience general tasks should be avoided where possible for this
reason.=20
 
There's a good likelihood that amongst 3000 users some confused soul will go
"what's this" and reserve it before most others see it, thus leaving 2998
bewildered people and a puzzled workflow administrator with a notification
but no work item in sight.
 
 
-----Original Message-----
=46rom: Lynn Dorling-Williams =
[mailto:lynn.dorling-williams at uk.pwcglobal.com]=20
Sent: 22 October 2002 15:28
To: SAP-WUG at MITVMA.MIT.EDU
Subject: RSWUWFML problems
 
 
Hi all,
Has any one experienced any strange outputs from report RSWUWFML?
 
I have 2 problems currently with this report.
 
1)   Email sent to all users (3000 users) to let them know there was a
workitem in their inbox, when there wasn't.
2)   Occasional emails sent out with Zero value  e.g. your trip for =A30.00
was authorised, but workitem seems OK.
 
Obviously the "send to all users" can be a little annoying, especially when
they (all) report the error!
 
My theory so far for problem (1) is that a workitem is produced with no
actual agent but since it is a general task, has all users as possible
agents and therefore all users get the email, when in fact none of them
would get the workitem.
 
Any ideas?
 
Thanks
Lynn
 
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