SAP MAPI

Mon Oct 21 12:20:50 EDT 2002

Hi Kjetil,
You might want to have a look at RSWUWFML, it is for 4.5 upwards I think,
but has since been=20
backported to earlier versions as well. It's quite flexible, does a similar
job as your send-mail job, but in addition will only send one mail per work
item.=20
There's a big OSS note describing it's usage, just search for the program
name.

Cheers
Michael

-----Original Message-----
=46rom: Kjetil Kilhavn [mailto:kjetilk at statoil.com]=20
Sent: 21 October 2002 16:00
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: SAP MAPI

Here's a few =F8re from Norway (since the USD is so weak against the NOK now
I am switching to the stronger currency :-)

Some of you have seen this before, but here's our solution (for the new
readers out there):

We have 15.000 users (approximately) - of which I assume no more than 8.000
will be logged in to a PC at any one time. Still, 8.000 users at all kinds
of locations querying a system about work items generates a lot of
unnecessary load (on communication lines as well as servers). Since we are
an oil & gas company the users are in many countries other than where the
server is, and it is not always a simple matter of placing an order to get
a stable communication line.

Instead of the pull strategy we have a push strategy. Each night (and a few
times during the day for selected workflows) we send an e-mail message to a
Lotus Notes mail-in mailbox for each user which has one or more work items.
The messages contain an attachment where system ID and user (=3Demployee
number) is found (among other things). A program on the Notes server
processes incoming messages, creating a message - using a special Notes
=66orm - which is sent to the user.
Every night a Notes job cleans all workflow notification messages
(selecting them is simple as a special form is used) from the previous day
=66rom all mailboxes.

In the Notes form there is code to launch the SAP GUI when the user opens
the message (not run if opened as preview). The code also autocloses the
messages after some seconds. We use single sign-on so the user does not
have to maintain a stored password (not good for security reasons) or
supply any password when logging in to SAP.

Advantages:
The user only has to check one mailbox / folder
=46airly good control of server load and network load

Disadvantages:
Multiple messages about the same work item during one day (if it is among
the selected work flows)
Not true state (i.e. someone else may already have executed the work item)

The solution was created at a time when we did not have the e-mail address
=66or all users available in SAP, I guess it could now be possible to send
the messages directly to each user. I am not a Notes expert, so I am not
sure if it would be possible or if we need the mail-in box to get the
proper form selected and values filled in.
--
Kjetil Kilhavn

=20

                    "Balasubramaniam,

                    Swaminathan"                To:
SAP-WUG at MITVMA.MIT.EDU

                    <SBalasubramaniam at me        cc:     (bcc: Kjetil
Kilhavn)

                    drad.com>                   Subject:     Re: SAP MAPI

                    Sent by: SAP

                    Workflow

                    <Owner-SAP-WUG at MITVM

                    A.MIT.EDU>

=20

=20

                    21.10.2002 16:28

                    Please respond to

                    "SAP Workflow Users'

                    Group"

=20

=20

We use SAPMAPI for our Work Items. We have at least 150 users using this. I
have not seen any problems so
=66ar from a performance stand point. Very soon we will be crossing the 200
User barrier. I am little worried now.
Why should there be a User limitation on this. Is it 200 users logging in
at
the same time? Every 15 minutes, all the users will be automatically
logging
in to SAP in the background to refresh their inbox. We may not have any
control on this unless we choose to refresh inbox with different interval.

Swami

-----Original Message-----
=46rom: Pokraka, Michael [mailto:michael.pokraka at kcc.com]
Sent: Monday, October 21, 2002 10:17 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: SAP MAPI

Implemented it once and have successfully managed to stay away from it ever
since...

-----Original Message-----
=46rom: Alon Raskin [mailto:araskin at 3i-consulting.com]
Sent: 21 October 2002 12:20
To: SAP-WUG at MITVMA.MIT.EDU
Subject: SAP MAPI

Hi All,

As yet we havent heard back from Alan regarding our 'discussion' on SAP
MAPI and its 200 user limitation. Perhaps Jocelyn would care to comment?

Just out of interest, who in the WUG is using SAP MAPI in a production
environment? If you are using SAP MAPI in PRD then how many users is
your site currently running?

Regards,

Alon Raskin
3i Consulting Group
e: araskin at 3i-consulting.com
w: http://www.3i-consulting.com <http://www.3i-consulting.com/>
The fast easy alternative to SAP MAPI  - Desktop Workplace
<http://www.desktopworkplace.com/>

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