Workflow R/3 and CRM

Jaime Felipe Uribe Duque jfelipe_uribed at hotmail.com
Thu Nov 28 17:43:39 EST 2002


Hi Alan,
 
Our systems are:
 
R/3 Vers 4.6c
 
CRM Vers 3.1
 
Thanks
 
 
 
 
>From: "Rickayzen, Alan" <alan.rickayzen at sap.com>
>To: jfelipe_uribed at hotmail.com
>Subject: RE: Workflow   R/3 and CRM
>Date: Thu, 28 Nov 2002 09:37:05 +0100
>
>Hi Felipe,
>It's not nearly as difficult as you think using wf-xml. I'm quite happy to
>help you remotely if your release level supports it.
>Which releases are your systems?
>Are you interested in learning more?
>
>Alan Rickayzen
>WebFlow Product Manager
>SAP AG
>
>Techdev
>Neurottstra_e 15
>69190 Walldorf
>Tel.     +49-6227-7-45567
>Fax      +49-6227-7-803318
>E-mail   alan.rickayzen at sap.com
>
>http://service.sap.com/webflow
>
>-----Original Message-----
>From: Felipe Uribe - SAP [mailto:jfelipe_uribed at hotmail.com]
>Sent: Donnerstag, 28. November 2002 04:50
>To: SAP-WUG at MITVMA.MIT.EDU
>Subject: Re: Workflow R/3 and CRM
>
>
>Hi,
>
>I'm trying to use RFC because I have no experience in XML and Webflow, I'll
>build functions to send information from one system to another. It's not
>workking yet but I'm using SM59 Tr to configure the remote calls.
>
>I4ll let you know what happend about it.
>
>Thaks a lot.
>
>---- Original Message -----
>From: "michael petrosh" <xraydelta7 at yahoo.com>
>To: <SAP-WUG at MITVMA.MIT.EDU>
>Sent: Tuesday, November 26, 2002 4:14 PM
>Subject: Re: Workflow R/3 and CRM
>
>
> > Depending on your back end...4.6 or Enterprise 4.7
> > You can use XML to send data from CRM to R/3
> > Configure the webflow URL then add a step for XML in
> > your workflow. You should name the sending and
> > receiving containers the same.
> >
> > If your backend is 4.6, you will need an instance of
> > ITS.
> >
> >
> > --- Jaime Felipe Uribe Duque
> > <jfelipe_uribed at hotmail.com> wrote:
> > > Hello,
> > >
> > > I m in troubles now because I m trying to create a
> > > Workflow from CRM
> > > environment combined with R/3 environment, this WF
> > > starts in the  Customer
> > > Interaction Center (SIC0) and  has some steps in the
> > > CRM  Machine and one of
> > > the steps have to go to R/3 and create a Sales Order
> > >   (Tran: VA01) then go
> > > back to the CRM machine with this information.
> > >
> > > My knowledge in WF is just in R/3, so the question
> > > is I m creating the WF in
> > > the CRM machine, if I want one step going to R/3 can
> > > I just create a task
> > > and select an R/3 object or I have to create a new
> > > method in which there is
> > > a RFC or BAPI to start another WF in R/3 or which is
> > > the best way to model
> > > this process.
> > >
> > > Middleware used is the one of CRM
> > >
> > > I appreciate your help.
> > >
> > > Thanks
> > >
> > > Felipe Uribe
> > >
> > >
> > >
> > >
> > >
> > >
> > >
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