Workflow R/3 and CRM

[michael petrosh]

Depending on your back end...4.6 or Enterprise 4.7
You can use XML to send data from CRM to R/3
Configure the webflow URL then add a step for XML in
your workflow. You should name the sending and
receiving containers the same.
 
If your backend is 4.6, you will need an instance of
ITS.
 
 
--- Jaime Felipe Uribe Duque
<jfelipe_uribed at hotmail.com> wrote:
> Hello,
>
> I m in troubles now because I m trying to create a
> Workflow from CRM
> environment combined with R/3 environment, this WF
> starts in the  Customer
> Interaction Center (SIC0) and  has some steps in the
> CRM  Machine and one of
> the steps have to go to R/3 and create a Sales Order
>   (Tran: VA01) then go
> back to the CRM machine with this information.
>
> My knowledge in WF is just in R/3, so the question
> is I m creating the WF in
> the CRM machine, if I want one step going to R/3 can
> I just create a task
> and select an R/3 object or I have to create a new
> method in which there is
> a RFC or BAPI to start another WF in R/3 or which is
> the best way to model
> this process.
>
> Middleware used is the one of CRM
>
> I appreciate your help.
>
> Thanks
>
> Felipe Uribe
>
>
>
>
>
>
>
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