Overriding Recipients on MAIL Step

Dart, Jocelyn jocelyn.dart at sap.com
Tue Nov 12 05:32:23 EST 2002


Hi Thad,
Glad you've got it sorted.  Expression basically just means
assign the value from a variable.  Any variable in the container
that is of the appropriate data type and length and holds a suitable
value is fine - so it could be an expression using a container element
directly or an attribute of an object reference where the object reference
is held in a container element or so on.
 
Regards,
        Jocelyn Dart
Consultant (SRM, EBP, Workflow)
and co-author of the book
"Practical Workflow for SAP"
SAP Australia
email: jocelyn.dart at sap.com
phone: +61 412 390 267
fax:   +61 2 9935 4880
 
 
 
 
-----Original Message-----
From: Thad Gorbal [mailto:Thaddeus.Gorbal at pb.com]
Sent: Tuesday, 12 November 2002 10:28 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Overriding Recipients on MAIL Step
 
 
Jocelyn,
 
Thanks a lot for the tips. The 'virtual object attribute' approach seems to
be more strait forward. We still would need to keep position names in sync
between environments. And then derive the position id from  HRP1000 table
in each environment using that name.
 
I am not sure whether I understand the 'expression' approach correctly.  It
seems like in this case I would also need a virtual attribute, to derive a
proper value for that expression (the position).
 
Thanks again,
Thad
 
 
 
 
                      "Dart, Jocelyn"
                      <jocelyn.dart at sap.c        To:       SAP-WUG at MITVMA.MIT.EDU
                      om>                        cc:
                      Sent by: SAP               Subject:  Re: Overriding Recipients on MAIL Step
                      Workflow
                      <Owner-SAP-WUG at MITV
                      MA.MIT.EDU>
 
 
                      11/07/2002 09:46 PM
                      Please respond to
                      "SAP Workflow
                      Users' Group"
 
 
 
 
 
 
Hi Thad,
This is why we usually don't use position numbers directly in the workflow
for agent assignment
or as recipients. It's usually better to abstract the choice of agent using
a rule or in the case of send mail
an expression to hold the correct agent.  Then you can set it up to point
to different positions in different systems.
 
Alternatively you could use a virtual object attribute to determine the
position
and use that in the send mail expression.
 
Regards,
        Jocelyn Dart
Consultant (SRM, EBP, Workflow)
and co-author of the book
"Practical Workflow for SAP"
SAP Australia
email: jocelyn.dart at sap.com
phone: +61 412 390 267
fax:   +61 2 9935 4880
 
 
 
 
-----Original Message-----
From: Thad Gorbal [mailto:Thaddeus.Gorbal at pb.com]
Sent: Friday, 8 November 2002 9:32 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Overriding Recipients on MAIL Step
 
 
Hi All -
 
It is in CRM 3.0 that we have different organizational structures between
DEV and QA environment.
 
When a new workflow with "mail" steps was transported from DEV to QA,
obviously, the position specified for "recipients" did not match.
 
Is there anyway to 'override' the recipients in QA (without opening the
system)? Or, should we get rid off those mail steps all together and try to
send through different type of steps?
 
As always your input is greatly appreciated.
 
Regards,
Thad
 


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