Is it possible for a workflow administrator to move/forward w ork items from one user to another?

[Pokraka, Michael]

Rather annoying for the admin, but I suspect it is designed this way so that
everything gets logged.
The quickest I've found is via SWIA, dblclick, edit->change, back straight
out of the change screen & now you have ownership and can forward it.
If you've quite a few to do, you can do the lot with 4 keystrokes to speed
things up a little.
 
HTH
Mike
 
 
-----Original Message-----
From: Ove Andersen [mailto:ovea at TeamR3.com]
Sent: 05 November 2002 15:17
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Is it possible for a workflow administrator to move/forward work
items from one user to another?
 
 
Is it possible for a workflow administrator to move/forward work items from
one user to another?
 
 
The actual problem is on a system which wen't live a few months ago. Since
not all users have maintained their substitutes in business workplace task's
reach deadline when employees suddenly leave due to sick leave.
 
I know it's possible to use workload analysis (SWI5) to find work items
"Ready" in any users inbox. But is it possible for the wf administrator
somehow to move /reassign these work items to another user?
 
 
I hope someone has a good answer. Reserve a workitem in technical log and
then forward from own inbox is to hard I think.
 
Best regards
Ove Andersen
TeamR3 A/S, Denmark
 
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